Damian N.

I have 5 (2011- 2016) years of customer service and tech support experience. I've worked with Verizon FIOS and also for a marketing firm called TLE market, as well as hospitality wifi a hospitality tech support and networking integrator for various hotel chains Upwork Jobs I've had have been with Quick community service as a general assistant, customer service, tech support, refunds, payments, all of it via email, phone, and chat Another one was with email chat support for A PowerPoint software addon and hospitality wifi. As an on-site tech, I was previously level 1, level 2, and level 3 tech support; currently, i am the manager of the Latin American branch in regards to network engineering. For the last 5 years (2016-2021), I've worked in netwoking and implementation with equipment from various companies, for example, Meraki, Ruckus, Ubiquiti, Radius Gateway, and to a lesser degree, cisco equipment. I've had the following responsibilities: -Wireless architecture -wireless troubleshooting -wireless design -Switching installation -Cabling design -network documentation. I have experience with outbound, inbound calling, cold calling, data entry, research, tech support, troubleshooting. I have field experience with site surveys, wireless networking, and installation of networking equipment I have extensive experience with wireless architectures, as well as networking design and implementations. I am a small cisco business, Mikrotik and cisco Meraki certified I have an USA Visa, Australian Visa and I am able to travel at a moment's notice if needed.