Maria Joan A.

Medical Virtual Assistant and Nursing Graduate with HIPAA certification and 4 years of medical administrative experience in a mental health clinic. Highly skilled in scheduling appointments, insurance verification, patient check-in, claims submission, charge entries, research, and follow-up on unpaid claims, and posting charges. Brings an additional 5 years of call center experience with strong expertise in call handling, customer concern resolution, multitasking, time management, and attention to detail. Proficient in multiple EMR systems, including Charm, DrChrono, Kareo, Salesforce, and WellSky, as well as Google Suite, DocuSign, Zendesk, RingCentral, GoHighLevel, Slack, and Microsoft Office. Known for a strong work ethic, commitment to high-quality work, and openness to new responsibilities and challenges, with a clear focus on building long-term client relationships. You can message me to discuss more. Have a wonderful day!