Anna Dianne E.

I’m a reliable and detail-oriented Customer Service Expert with 6+ years of experience supporting e-commerce customers and operations. I have hands-on experience with Shopify, Gorgias, Zendesk, Global-e, and FedEx, handling customer inquiries, order management, tracking concerns, order updates, and other day-to-day support tasks. I’m organized, quick to learn new tools and processes, and comfortable working independently while following company guidelines and SOPs. I take pride in providing accurate, thoughtful, and efficient support. I’m open to customer service, e-commerce support, data entry, and general virtual assistant opportunities where I can contribute my experience and help keep daily operations running smoothly.