James F.
Customer Success | Client Intake | Virtual Assistant | Zoom Producer
Top rated Freelancer here! I come with a success score of 100%. Always on the lookout for that next great opportuniy! I have a strong history of successfully working with Upwork clients. Have a background in Health Care, Client Success, Administrative Support, Recruiting, Virtual Producing, Intake and Onboarding. Looking for an organized operational partner to handle your hiring, client journeys, administrative tasks, and live virtual events? Let’s talk. I provide comprehensive support to help businesses scale smoothly. I bridge the gap between human resources, client relations, and back-end administration ensuring your workflows run like clockwork and your live events launch flawlessly. How I Can Add Value to Your Team: Recruiting & Talent Acquisition: I source top talent, review resumes, coordinate interview schedules, conduct initial screenings, and manage candidate pipelines through your ATS. Client Intake & Onboarding: I act as the welcoming face of your brand. I handle incoming leads, run discovery calls, send welcome packages/contracts, and ensure new clients or employees transition seamlessly into your ecosystem. Virtual Event Production: I eliminate technical stress during live sessions. I manage tech checks, handle breakout rooms, monitor chat moderation, launch polls, and troubleshoot issues in real time. Zoom Events/Webinars, Microsoft Teams, Webex, Streamyard, Adobe Connect, Slido, Mural, Mentimeter and Miro including their features, functionalities and limitations. Knowledge of PowerPoint. Executive Administration: I keep your daily operations organized by managing chaotic inboxes, optimizing calendars, organizing digital files, and automating repetitive tasks. Tools and Software Experience: Recruiting/ATS: Greenhouse, Lever, Workable, LinkedIn Recruiting, Indeed Recruiting CRM & Onboarding: Monday, Asana, Zoho Virtual Production: Zoom Events/Webinars, Microsoft Teams, Webex, Streamyard, Adobe Connect Admin & Automation: Google Workspace, Microsoft 365, Slack, Calendly I view each project as an opportunity to raise the bar on performance and engagement. I am known for enhancing overall outcomes through communication and implementation of best practices. I am a service-oriented team player who proactively collaborates in values-driven ways. I pride myself on extreme attention to detail, exceptional communication, and absolute reliability. Let’s connect to discuss how I can help you can focus on growth! Thank you in advance, Jim
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $29k
Billed in all: $216,411$216k
$695 in the last 6 months
Across 53 contracts
Across 118 contracts
Earnings, last 30 days
Skill rankings: #1 in 2 skills of 17
Rarest: top 0.27% in Online Research, of 8,217. Ranked by MRR among everyone on Upwork with the skill.
- New Member Onboarding107 freelancers · 🇺🇸 #1Top 0.93%🇺🇸#1 of 28
- Training Session73 freelancers · 🇺🇸 #1Top 1%🇺🇸#1 of 9
- Hosting Online Meetings118 freelancers · 🇺🇸 #2Top 2%🇺🇸#2 of 37
- Google Calendar935 freelancers · 🇺🇸 #2Top 0.32%🇺🇸#2 of 92
- #4Customer Discovery82 freelancers · 🇺🇸 #3Top 5%🇺🇸#3 of 27
- #14Customer Onboarding1,245 freelancers · 🇺🇸 #4Top 1%🇺🇸#4 of 178
- #16Social Media Engagement2,106 freelancers · 🇺🇸 #10Top 0.76%🇺🇸#10 of 237
- #22Online Research8,217 freelancers · 🇺🇸 #5Top 0.27%🇺🇸#5 of 421