Loren Glen M.

👋 Need a reliable Virtual Assistant who does more than just check boxes? I help business owners, teams, and entrepreneurs turn overwhelm into order — managing the details, streamlining systems, and making sure nothing falls through the cracks. With a background in admin support, customer relations, and team coordination, I work with startups, agencies, solo founders, and nonprofits who need a trustworthy partner to handle the backend so they can focus on growth. ✅ What I Can Help You With Inbox & calendar management (multi-channel communication) Live chat, phone, and email support Creating SOPs & process documentation Onboarding, recruitment & team coordination Reporting & dashboard tracking (Excel, Google Sheets) CRM updates & timesheet approval processes Research, data entry & light project management ⚙️ Tools I'm Proficient In G Suite | Excel | MS Teams | Slack | Zoom | RingCentral | AirCall Salesforce | Target Recruit | Sugar CRM | Ms Office 💡 What Makes Me Different I build better systems. I don’t just do tasks — I optimize how they’re done. I’m proactive. I flag gaps, suggest improvements, and keep things moving forward. I’m reliable. You won’t need to micromanage — just delegate and trust it’s handled. 🛠 Proudest Result? I helped streamline internal workflows for a support team — improving how associates manage live chat, phone, and email queues. I also created a process that made timesheet approvals smoother, faster, and more consistent. 📈 Why Clients Hire Me ✔️ Strong communication ✔️ Fast learner & tech-savvy ✔️ Team player mindset ✔️ Results-focused approach Let’s make your day easier. If you're ready to delegate and get your operations under control, let’s chat. I’m here to support your goals with precision, heart, and hustle.