Marc N.

I’m an experienced virtual assistant with a strong background in data entry, image annotation, Shopify store management, and technical customer support, particularly for apps and digital platforms. My work is grounded in accuracy, clarity, and consistency. I approach every task with a focus on structure and long-term usability, whether I’m building out knowledge bases, annotating medical images, or managing a product catalog. Core Skills & Areas of Focus: Data Entry & Analysis -Clean, structured input and organization of large datasets Image Annotation -Experience with detailed freehand annotation, including medical use cases (e.g., skin cancer cell identification) -Familiar with quality review processes for AI training data Shopify & E-Commerce Support -Product uploads, edits, and categorization -Inventory tracking, pricing adjustments, and storefront updates -Customer messaging, returns, and issue resolution -Identifying and documenting recurring issues to improve workflow Technical & Customer Support -Supporting users of gamified learning platforms and mobile apps -Troubleshooting common bugs and escalating technical issues -Writing step-by-step walkthroughs and help documentation -Managing support tickets and user communication Tools I’ve Worked With: Alibaba, Shopify, Trello, Zendesk, Google Workspace, MS Office, Adobe Photoshop, Canva, and more. I work well both independently and as part of a team. I learn quickly, stay organized, and communicate clearly. If you're looking for someone dependable who can adapt to your systems and support your workflow, I'm ready to help. Let me know how I can contribute.