Susie L.

Are you in need of a reliable partner to take some of the administrative work off your plate? Then let’s talk. I have a history of helping small business owners by providing administrative and technical support, so they have more time to focus on the growth of their business. Whether you have an upcoming event that you need assistance with logistical planning or need project management for your day-to-day operations, I am available to you. Timely communication with your clients, customers or partners is crucial to your business’s reputation. You can rely on me to be consistent in communication and know that I am someone you can rely on to help with your business operations. ---Areas of focus include, but are not limited to: --- EVENT PLANNING site selection, contract negotiation, conference registrations, sponsorship solicitation, exhibitor coordinator, speaker management, travel arrangements, vendor coordination, live event representation and more. MEMBER RELATIONS I'll be the key player in the delivery and success of your membership program as the point of contact that cares for your members as they seek assistance. I'll manage the member email inbox by handling routine account maintenance questions, provide personal responses to inquiries and build out canned response and SOPs, when applicable. MARKETING report creation, email marketing, lead generation and follow-up, client/member program development, recruiting vendors, social media posts, and more. GENERAL ADMINISTRATION email communications, calendar management, basic bookkeeping, some graphic design, WordPress management, CRM/data entry, gift-giving selection and more. My priority is working towards the specific goals you set for your project and developing a long-term working relationship. You can expect that your business reputation is important to me and I will represent your company professionally as if it was my own. I am well versed in many software applications and have a short learning curve to understand the programs you work in. Some systems that I enjoy working in are: ActiveCampaign Airtable Asana AWeber Canva ClickUp Constant Contact Dropbox Eventbrite Google Data Studio Google Docs Google Sheets Google Sites Google Photos HelloSign HelpScout Infusionsoft MailChimp MemberClicks MembershipWorks Microsoft Excel Microsoft Word Microsoft Office365 Microsoft Outlook Notion SalesForce Survey Monkey Trello WaveApps Wild Apricot WooCommerce Wordpress Zapier Zoom ---Contact me now to start taking your business to the next level. --- I know that finding the right candidate on UpWork is a tedious task. You can be assured that when I work with you, I make things as simple and easy as possible. You can expect a reliable partner who communicates regularly, provides deliverables at the requested deadlines, troubleshoots issues, and brings a solution to you. I have the experience, skills and testimonials to prove that I have what it takes to partner with you in streamlining your operations. Together we will be successful. Thank you for considering me and I look forward to hearing from you.