Muhammad A.

Alhumdulillah! 🏆 Top Rated Upwork Freelancer 💯 100% Job Success Score 🕓 20000+ hours worked 🏆 65+ Jobs Completed 💎 100% Client Satisfaction 👑 Verified by Upwork ⭐ Shopify | DSers | Dropshipping | Customer Service Manager ⚜️ My Goal is to Boost Your Business My strengths are: ✅ Creating a Shopify store from scratch ✅ Shopify theme customization & development ✅ Managing Shopify stores daily ✅ Fulfilling Shopify orders ✅ Connect eBay sales channel with Shopify store ✅ Connect Amazon sales channel with Shopify store ✅ Connect Wholesale sales channel with Shopify store ✅ AliExpress dropshipping expert ✅ SEO - Search Engine Optimization ✅ Shopify payment gateway ✅ Setting up shipping profiles on Shopify ✅ Winning dropshipping product research ✅ Manually product uploading on Shopify ✅ Product uploading via CSV on Shopify ✅ Shopify app installation ✅ Google AdWords, Google Analytics, and Facebook pixel ✅ Customer Support - email, live chat, social media, and Zendesk ✅ Graphic Design - Logo, Banner, Stationery design, Social media kit, etc ✅ Digital Marketing - Facebook, Instagram, Snapchat and Twitter Here's what some of my clients have to say about my work on UPWORK: 💬 "Muhammad was an exceptional worker, he never missed a day of work in over 3 years. He was able to take direction and place it in motion with little or no guidance. I am extremely happy with Muhammad's work ethic. If circumstances improve for me i will will not hesitate to reach out to Muhammad with a job offer." - Wayne Gregoson - Remus Exhaust Expert - USA 💬 "We are ending this project due to organizational change. Will hire the same team for sure. They have been very professional and understands the urgency of tasks. Thanks for great work ! ... Look forward to work again soon" - Shehreen Ghaziyani - Rent A Car Service Owner - USA 💬 "Thank you for being available and working quickly to get things done." - Magdalina Fridman - Ecommerce Store Owner - USA 💬 "Good worker, but due to other commitments, I could not continue the contract because I didnt have time to assign new work. May hire again later." - Steve - Optical Business - Australia As a Customer Service Manager | E-commerce Representative! I have over a decade of experience as a Customer Service Representative, handling diverse accounts such as billing, sales, e-commerce, and technical support. My extensive experience has equipped me to expertly manage a wide range of customer interactions and scenarios. As a freelancer, I have successfully managed various projects, including email handling, chat support, e-commerce, order processing, data entry, online research, social media posting, and virtual assistant tasks. I am proficient in using tools like Zendesk, Salesforce, Freshdesk, Gorgias, Konnektive, Shopify, LiveChat, Shipmonk, and Shipstation. Through these experiences, I have gained in-depth knowledge of remote work processes and consistently demonstrated my ability to meet project deadlines while delivering high-quality results. My priority is your satisfaction and reliability, and I aim to foster long-term relationships. I am open to your terms, conditions, and requirements, and I value cooperation. I always prioritize customer satisfaction as my most valuable asset. Let's chat today to see what I can do for your business. Thank you. Regards, Muhammad Amin