Mohsin H.

8 Years of Experience | Microsoft Dynamics 365 | Power Platform | ERP & Cloud Solutions Specialist I possess expertise in developing personalized Microsoft Dynamics 365 solutions that streamline business processes, boost customer interaction, and generate sustainable growth. I offer full end-to-end services, including consulting, customization, integration, development, and continuing support, whether it's an ERP implementation of Dynamics 365 Business Central or modules like Sales, Customer Service, Marketing, or Finance. My main goal is to make sure every implementation provides quantifiable value and is completely in line with your business objectives. Core Competencies are inclusive of Microsoft Dynamics 365 Business Central. - Microsoft Dynamics 365 Customer Engagement Apps. - Microsoft Power Platform Development. Microsoft Dynamics CRM: Solution Architecture and Design. - Dynamics CRM Customization and Deployment. Microsoft Dynamics CRM: Development, Integration, and Data Migration. - Dynamics 365 Sales, Customer Service, Field Service, Customer Insights and Journeys (Marketing), Project Management, Human Resources, Business Central, Finance, PowerApps, Power Automate, Power Pages, Power BI, Microsoft Fabric, and Azure Active Directory. - Business Analysis, Consulting, and Project Management. - An IT expert. Selected Project highlights: Project: Dynamics 365 Field Service Implementation for LLC which provides laboratory certification, testing, and compliance services to ensure facilities meet industry and regulatory standards. Led the end-to-end implementation of Microsoft Dynamics 365 Field Service, optimizing field operations and technician management. Configured Work Orders, Resource Scheduling, and Booking Rules to streamline task assignment and route planning. Integrated mobile app workflows for real-time job updates and automated data capture through Power Apps and Dataverse. Enhanced documentation accuracy and service response time, resulting in a 30% improvement in operational efficiency and faster field resolution. Project: Microsoft Dynamics 365 Business Central Implementation for a Client Implemented Dynamics 365 Business Central for a US and Mexico-based chemical manufacturing company. Led data migration from legacy DataCor systems to BC and configured manufacturing processes, unit conversions, and supply chain workflows (sales, purchase, and warehousing). Established transfer order policies and integrated barcode scanning for raw material and finished goods traceability. The streamlined ERP implementation improved operational visibility, resulting in a 30% increase in sales and overall productivity. I’m a Cloud Transformation Specialist passionate about helping businesses harness the power of AI and digital transformation. I take a hands-on approach to solving complex challenges and delivering solutions that create real value for people and organizations alike.