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Phoenix Rocel Z.
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Phoenix Rocel Z.

Gorgias eCommerce Expert: CS Care, Fraud Mitigation, Medical Scribe

High-Flying Professional Excelling in: - Gorgias, ZenDesk, Salesforce, Kustomer, Freshdesk - eCommerce Platforms: ShipStation, ShipHero, Shipbob, Shipoo, Shopify, Walmart, eBay, Magento, Amazon - Customer Care Strategies: Email/Chat, KPI Tracking, Reviews, Feedback - Payment Integrity: Stripe Fraud, Shopify Chargebacks, PayPal Disputes, Chargeflow - Healthcare Documentation: Registered Nurse and Medical Scribe 🩺

🇵🇭Tayabas, Philippines$20/hr100% JSS4.98 (9)Since Jul 2013
GlobeUpwork

Earnings and projects

MRR
$7.4k

Last 6 months ÷ 6

World#2,509 / 412k
🇵🇭Country#33 / 56.3k
Revenue, last 30 days
$9.1k

Last 6 months: $44k

World#1,776 / 412k
🇵🇭Country#20 / 56.3k
Total earnings
$308k

Billed in all: $322k

World#7,352 / 412k
🇵🇭Country#343 / 56.3k
Per project
$15k

$6.4k in the last 6 months

World#9,546 / 412k
🇵🇭Country#2,076 / 56.3k
Projects, last 6 months
7
0% fixed100% hourly
World#28,826 / 412k
🇵🇭Country#1,624 / 56.3k
Projects in all
21

Across 26 contracts

12% fixed88% hourly
World#128,797 / 412k
🇵🇭Country#9,942 / 56.3k

Earnings, last 30 days

$322k+$9.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$310k$315k$320k$325kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 13

Rarest: top 0.04% in Order Tracking, of 2,668. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Order Tracking2,668 freelancers · 🇵🇭 #1Top 0.04%
  2. 2Medical Transcription1,213 freelancers · 🇵🇭 #1Top 0.16%
  3. 3Fraud Detection629 freelancers · 🇵🇭 #1Top 0.48%
  4. #4Customer Satisfaction3,986 freelancers · 🇵🇭 #1Top 0.10%
  5. #5Podcast1,610 freelancers · 🇵🇭 #1Top 0.31%
  6. #5Gorgias1,588 freelancers · 🇵🇭 #1Top 0.31%
  7. #8Online Chat Support11,527 freelancers · 🇵🇭 #2Top 0.07%
  8. #10Email Support14,954 freelancers · 🇵🇭 #3Top 0.07%