Maria Michelle D.

⭐⭐⭐⭐⭐ "𝘚𝘩𝘦 𝘪𝘴 𝘴𝘰𝘮𝘦𝘰𝘯𝘦 𝘺𝘰𝘶 𝘤𝘢𝘯 𝘳𝘦𝘭𝘺 𝘰𝘯 𝘸𝘩𝘦𝘯 𝘵𝘩𝘪𝘯𝘨𝘴 𝘢𝘳𝘦 𝘶𝘯𝘤𝘭𝘦𝘢𝘳 𝘰𝘳 𝘮𝘰𝘷𝘪𝘯𝘨 𝘧𝘢𝘴𝘵, 𝘢𝘴 𝘴𝘩𝘦 𝘦𝘹𝘤𝘦𝘭𝘴 𝘪𝘯 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘴𝘵𝘳𝘶𝘤𝘵𝘶𝘳𝘦 𝘧𝘳𝘰𝘮 𝘷𝘦𝘳𝘺 𝘭𝘪𝘵𝘵𝘭𝘦 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, 𝘢𝘴𝘬𝘴 𝘴𝘩𝘢𝘳𝘱 𝘲𝘶𝘦𝘴𝘵𝘪𝘰𝘯𝘴, 𝘢𝘯𝘥 𝘦𝘹𝘦𝘤𝘶𝘵𝘦𝘴 𝘵𝘢𝘴𝘬𝘴 𝘦𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘵𝘭𝘺 𝘸𝘪𝘵𝘩𝘰𝘶𝘵 𝘤𝘰𝘮𝘱𝘳𝘰𝘮𝘪𝘴𝘪𝘯𝘨 𝘢𝘵𝘵𝘦𝘯𝘵𝘪𝘰𝘯 𝘵𝘰 𝘥𝘦𝘵𝘢𝘪𝘭, 𝘦𝘷𝘦𝘯 𝘸𝘩𝘦𝘯 𝘶𝘯𝘥𝘦𝘳 𝘱𝘳𝘦𝘴𝘴𝘶𝘳𝘦." - Siria If your agency is growing… but behind the scenes feels messy, reactive, and dependent on you — you’re not alone. Most digital and creative agencies hit a stage where: • Projects start slipping through the cracks • Deadlines feel rushed or unpredictable • Your team needs constant follow-ups • And somehow… everything still runs through you At that point, it’s easy to think: “𝘔𝘢𝘺𝘣𝘦 𝘐 𝘫𝘶𝘴𝘵 𝘯𝘦𝘦𝘥 𝘣𝘦𝘵𝘵𝘦𝘳 𝘱𝘦𝘰𝘱𝘭𝘦” "𝘔𝘢𝘺𝘣𝘦 𝘐 𝘯𝘦𝘦𝘥 𝘢 𝘱𝘳𝘰𝘫𝘦𝘤𝘵 𝘮𝘢𝘯𝘢𝘨𝘦𝘳” But in most cases, it’s not a team problem. 👉 It’s your systems not keeping up with your growth. ⸻ I’m a Systems & Operations Manager/Integrator for digital and creative agencies — and I help bring structure to messy, fast-moving operations. I work with growing agencies to build the operational foundation that allows projects to run smoothly, teams to stay aligned, and founders to step out of the day-to-day. I’m particularly useful when you already have capable people and tools—but the way everything fits together is still unclear. I don’t just manage tasks. I build the operating structure that helps the team execute them well. ⸻ ⚙️ What I help you build: ✔️ Clear, end-to-end workflows ✔️ Organized and optimized ClickUp systems ✔️ Defined ownership and accountability across your team ✔️ Scalable delivery systems that don’t rely on constant supervision ⸻ 🎯 The result: • Fewer things slipping through the cracks • More predictable project delivery • A team that executes without constant follow-ups • And finally — breathing room for you as the founder ⸻ I don’t just manage tasks. I build the systems that make your agency run smoothly. ⸻ If your agency is growing but your operations aren’t keeping up, that’s usually the point where the right operational support makes the biggest difference. Let’s fix the backend so your business can actually scale. 🚀 ⸻ MORE INFO: The services I offer are, but are not limited to: ✨ OBM Consultations ✨ Setting up systems and processes ✨ Workflow strategizing, creation, and improvement ✨ Creation of Standard Operating Procedures and/or Process Documentation ✨ Systems Automation ✨ Project / Launch Management ✨ Overall Operations Management ✨ System audits I also have experience in the following tools: ✨ Project and Productivity Management Platforms: ClickUp, Teamwork, Calendly ✨ Communication Platforms: Zoom, Slack, Whatsapp ✨ Automation: GHL or GoHighLevel, Zapier, Make ✨ Email/Website Platforms: Kajabi, WordPress, Flodesk ✨ Graphics Design: Canva ✨ Others: Proficient use of Google Workspace (formerly known as G Suite), Google Docs/Sheets Personality: INFJ-A