Angelina Marie P.

I am a highly adaptable and self-motivated professional with over 6 years of experience in Web3 marketing, community management, customer support, operations, and digital content protection. My career reflects a diverse mix of technical, creative, and managerial expertise, making me effective in fast-paced and evolving industries. In the Web3 space, I’ve worked as a Public Relations Specialist, Moderator, and Event Coordinator for several blockchain and NFT projects, handling community growth, partnership development, and both online and offline events to strengthen engagement and brand presence. I have successfully built and managed active communities across Discord, Telegram, and Twitter, ensuring consistent communication and user satisfaction. I also have hands-on experience in customer service and operations across multiple industries. This includes roles as a TikTok Customer Support Specialist, Shopify Manager, and Restaurant Back-End Manager/Admin, where I managed disputes, refunds, order concerns, and customer inquiries with professionalism and efficiency. In addition, I’ve worked in digital content protection and moderation, supporting individuals and businesses by assisting in the removal of unauthorized content online. This strengthened my ability to manage sensitive issues, safeguard intellectual property, and uphold digital safety standards. Beyond digital operations, I actively support a dive resort in the Philippines as staff and social media manager, handling bookings, guest inquiries, and content creation to boost visibility and enhance guest experiences. I also proudly serve as an OMS Diving Ambassador, producing user-generated content and representing the diving lifestyle to a global community. Alongside this, I manage a worldwide community of divers, helping to connect and promote diving experiences internationally. Core Skills: Customer Support & Operations: dispute resolution, refunds, inquiries, bookings, client communication Marketing & Community Management: campaign strategy, content creation, influencer/UGC collaborations, online & offline event organization Technical Tools: CRM platforms, Shopify, social media management tools, Canva, CapCut, video editing basics Digital Content Protection & Moderation: online content monitoring, removal requests, safeguarding digital assets Ambassador & Brand Work: social media collaborations, diving industry advocacy, fitness and lifestyle campaign management With my diverse background across tech, Web3, tourism, content protection, and brand management, I bring a unique perspective that combines digital expertise, operational efficiency, and creative storytelling. I thrive in roles that require innovative thinking, adaptability, and strong communication, and I am passionate about helping brands, communities, and individuals grow while protecting their digital presence.