Marion May S.
Virtual/ Executive Assistant /Project Management/ Customer Support
Hello there! Thank you for viewing my profile! I’m Marion! a proactive, detail-oriented, and highly reliable Virtual & Executive Assistant with over a decade of experience in customer support, administrative assistance, data entry, and web research. Whether you’re a solopreneur or part of a fast-growing team, I bring the support you need to stay organized, productive, and focused on what matters most. My Core Competencies: * 10+ years of hands-on experience supporting clients across various industries * Strong background in email and live chat support, calendar management, travel booking, CRM management, and more * Proven ability to work independently, handle multiple tasks, and maintain excellent communication * A people-first approach — building strong relationships with clients and team members is one of my top priorities Tools I’m Proficient In: * CRM Support: Zendesk, Intercom, LiveChat, LiveAgent, Drift, Zammad, ActiveCampaign, HubSpot * Project Management: Asana, Jira, Microsoft Teams * Productivity & Admin: Google Workspace, Microsoft Office, Canva, WordPress * Communication: Slack, Zoom, and more Key Strengths: * Quick to learn new tools and systems. Can work with minimal supervision * Calm under pressure with a solution-driven mindset * Committed to delivering high-quality work with attention to detail * Passionate about contributing to the success of businesses and teams Moreover, I have the willingness to learn new tools to get the job done. I am looking forward in discussing with you how my skills and enthusiasm will add value to your business operation. Expertise: Virtual Assistant/ E-mail and Chat Support/ Customer Support/ Data Entry / Web Researcher / Executive Assistant
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $14k
Billed in all: $205,147$205k
$6.8k in the last 6 months
Across 37 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Online Research
Ranked by MRR among everyone on Upwork with the skill.
- #94Ticketing System1,296 freelancers · 🇵🇭 #37Top 7%🇵🇭#37 of 540
- #183Online Research8,217 freelancers · 🇵🇭 #57Top 2%🇵🇭#57 of 2,428
- #230Google Docs8,007 freelancers · 🇵🇭 #87Top 3%🇵🇭#87 of 3,336
- #234Customer Satisfaction3,986 freelancers · 🇵🇭 #106Top 6%🇵🇭#106 of 1,816
- #543Online Chat Support11,527 freelancers · 🇵🇭 #293Top 5%🇵🇭#293 of 6,896
- #599Email Communication14,123 freelancers · 🇵🇭 #284Top 4%🇵🇭#284 of 6,862
- #651Social Media Management20,041 freelancers · 🇵🇭 #224Top 3%🇵🇭#224 of 7,196
- #655Email Marketing13,760 freelancers · 🇵🇭 #82Top 5%🇵🇭#82 of 2,670