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Marion May S.
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Marion May S.

Virtual/ Executive Assistant /Project Management/ Customer Support

Hello there! Thank you for viewing my profile! I’m Marion! a proactive, detail-oriented, and highly reliable Virtual & Executive Assistant with over a decade of experience in customer support, administrative assistance, data entry, and web research. Whether you’re a solopreneur or part of a fast-growing team, I bring the support you need to stay organized, productive, and focused on what matters most. My Core Competencies: * 10+ years of hands-on experience supporting clients across various industries * Strong background in email and live chat support, calendar management, travel booking, CRM management, and more * Proven ability to work independently, handle multiple tasks, and maintain excellent communication * A people-first approach — building strong relationships with clients and team members is one of my top priorities Tools I’m Proficient In: * CRM Support: Zendesk, Intercom, LiveChat, LiveAgent, Drift, Zammad, ActiveCampaign, HubSpot * Project Management: Asana, Jira, Microsoft Teams * Productivity & Admin: Google Workspace, Microsoft Office, Canva, WordPress * Communication: Slack, Zoom, and more Key Strengths: * Quick to learn new tools and systems. Can work with minimal supervision * Calm under pressure with a solution-driven mindset * Committed to delivering high-quality work with attention to detail * Passionate about contributing to the success of businesses and teams Moreover, I have the willingness to learn new tools to get the job done. I am looking forward in discussing with you how my skills and enthusiasm will add value to your business operation. Expertise: Virtual Assistant/ E-mail and Chat Support/ Customer Support/ Data Entry / Web Researcher / Executive Assistant

🇵🇭Baguio City, Philippines$15/hr100% JSS4.97 (24)Since Aug 2013

Earnings and projects

MRR
$2.3k

Last 6 months ÷ 6

World#19,143 / 412k
🇵🇭Country#1,872 / 56.3k
Revenue, last 30 days
$2.2k

Last 6 months: $14k

World#18,639 / 412k
🇵🇭Country#2,019 / 56.3k
Total earnings
$198k

Billed in all: $205k

World#15,559 / 412k
🇵🇭Country#1,264 / 56.3k
Per project
$5.8k

$6.8k in the last 6 months

World#29,642 / 412k
🇵🇭Country#7,069 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
34

Across 37 contracts

14% fixed86% hourly
World#87,477 / 412k
🇵🇭Country#6,288 / 56.3k

Earnings, last 30 days

$205k+$2.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$202k$204k$206kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Online Research

Ranked by MRR among everyone on Upwork with the skill.

  1. #94Ticketing System1,296 freelancers · 🇵🇭 #37Top 7%
  2. #183Online Research8,217 freelancers · 🇵🇭 #57Top 2%
  3. #230Google Docs8,007 freelancers · 🇵🇭 #87Top 3%
  4. #234Customer Satisfaction3,986 freelancers · 🇵🇭 #106Top 6%
  5. #543Online Chat Support11,527 freelancers · 🇵🇭 #293Top 5%
  6. #599Email Communication14,123 freelancers · 🇵🇭 #284Top 4%
  7. #651Social Media Management20,041 freelancers · 🇵🇭 #224Top 3%
  8. #655Email Marketing13,760 freelancers · 🇵🇭 #82Top 5%