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Umer S.
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Umer S.

AI Engineer | RAG, AI Agents, Chatbots & Voice AI | Python + Django

If your AI works in a demo but falls apart on real data, that gap is exactly what I fix. With 8+ years across AI platforms, SaaS products, and workflow automation, I build AI-powered applications that handle real users and real workflows: RAG chatbots grounded in your data, autonomous AI agents, AI voice agents for outbound and inbound calls, and automation that replaces manual operations. I work primarily in Python and Django, with FastAPI, Node.js, and Next.js across the stack, and my focus is reliable, production-safe AI with structured, validated outputs, not prompt experiments that break under real usage. Most AI projects fail in the same place: the model works in a notebook, then breaks on messy real-world data and real edge cases. My job is the engineering around the model, retrieval, grounding, validation, and clean architecture, that turns a prototype into a system a business can run on. Recent builds: → An AI chatbot and companion platform where I built the RAG pipeline and grounded, context-aware conversations over a curated knowledge base. → A live AI voice and chat CRM where I built the agent layer with tool calling and human-in-the-loop review. → An autonomous AI voice agent for outbound calling, running in production. → A multi-tenant SaaS backend with RBAC, billing, and APIs built to scale. → An AI document-processing pipeline that turns uploads into structured, downloadable reports. (Live portfolio links shared on request.) Core stack: Python, Django, FastAPI, Node.js, Nest.js, TypeScript, Next.js, React, PostgreSQL, AWS, Docker. RAG and LLM work on OpenAI, Claude, and Bedrock. * AI systems and LLM integrations: RAG pipelines with vector databases, embedding, chunking, and relevance tuning AI chatbots and copilots grounded in internal data and knowledge bases AI agents and multi-agent workflows with tool calling, function calling, and multi-step reasoning OpenAI (GPT-4), Anthropic Claude, and AWS Bedrock integrations LangChain and LangGraph orchestration AI voice agents (inbound and outbound calling, real-time conversation) Structured AI outputs with validation layers and hallucination reduction Streaming AI systems (SSE, WebSockets) * AI automation and integrations: Workflow automation with n8n, Make, and Zapier API integrations, webhooks, and event-driven pipelines AI-assisted dashboards and internal tools * Full-stack SaaS development: Python and Django REST backends, async processing, and API design Next.js, React, TypeScript (SSR, App Router, performance) Node.js, Nest.js, FastAPI backends REST APIs, microservices, async processing Multi-tenant SaaS with RBAC, billing, and Stripe * Cloud and infrastructure: AWS (Lambda, ECS / Fargate, RDS, S3, Bedrock) Docker, CI/CD, Vercel Logging, monitoring, and production optimization How I work: I treat projects as systems, not isolated features: clean architecture from day one, reliable backend logic, controlled and validated AI outputs, responsive frontends, and clear communication. I own delivery end to end, from architecture and APIs through deployment and production readiness. If you are building an AI chatbot, RAG system, AI voice agent, AI automation, a SaaS platform, or a scalable full-stack app, I can help you build it properly and ship with confidence. Click "Invite to Job" and let's discuss your project.

🇵🇰Lahore, Pakistan$40/hr100% JSS4.94 (23)Since Aug 2013

Earnings and projects

MRR
$5.2k

Last 6 months ÷ 6

World#4,990 / 412k
🇵🇰Country#473 / 52.9k
Revenue, last 30 days
$4.5k

Last 6 months: $31k

World#6,776 / 412k
🇵🇰Country#715 / 52.9k
Total earnings
$95k

Billed in all: $99k

World#41,428 / 412k
🇵🇰Country#3,224 / 52.9k
Per project
$2.7k

$4.5k in the last 6 months

World#60,395 / 412k
🇵🇰Country#4,271 / 52.9k
Projects, last 6 months
7

Across 8 contracts

88% fixed12% hourly
World#28,826 / 412k
🇵🇰Country#6,448 / 52.9k
Projects in all
35

Across 39 contracts

56% fixed44% hourly
World#85,277 / 412k
🇵🇰Country#13,822 / 52.9k

Earnings, last 30 days

$98.6k+$4.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$92.5k$95.0k$97.5k$100.0kOct 8Oct 23Nov 7

Skill rankings: Top 1% in Generative AI Prompt Engineering

Ranked by MRR among everyone on Upwork with the skill.

  1. #6Generative AI Prompt Engineering427 freelancers · 🇵🇰 #2Top 1%
  2. #41Vector Database1,142 freelancers · 🇵🇰 #18Top 4%
  3. #68Chatbot Development3,106 freelancers · 🇵🇰 #20Top 2%
  4. #74LLM Prompt Engineering2,457 freelancers · 🇵🇰 #21Top 3%
  5. #146Supabase4,116 freelancers · 🇵🇰 #45Top 4%
  6. #151Retrieval Augmented Generation3,618 freelancers · 🇵🇰 #49Top 4%
  7. #157LangChain3,821 freelancers · 🇵🇰 #56Top 4%
  8. #162Generative AI5,038 freelancers · 🇵🇰 #35Top 3%