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Michelle C.

Michelle C.

Customer Service and Office Professional

My background in Customer Service and Support would enable me to be a valuable contribution to your company. I have worked for Hewlett Packard as a Customer Engagement Management Advisor II and as a Production Team Leader for West Contact Services. I am also certain that my proficiency in MS Word, Excel and PowerPoint would greatly contribute to increased productivity and excellent client relations on many levels. I have approximately (13) years of experience with Inbound/Outbound Customer Service, Support as well as Administrative and Clerical skills. I have a wide range of skills and abilities that provided me with excellent people and communication skills necessary to succeed in this fast paced and exciting industry. I am an efficient team player as well who can be depended on to roll up her sleeves when the going gets rough. I bring to the table exceptional organizational, time management and problem solving skills and a proven capacity for meeting company objectives and demands with a high degree of tenacity. I feel confident that I have what it takes to hit the ground running and strengthen your organization.

🇵🇭General Santos City, Philippines$13/hr100% JSS4.91 (41)Since Aug 2013

Earnings and projects

MRR
$2

Last 6 months ÷ 6

World#180,483 / 412k
🇵🇭Country#26,480 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $12

Total earnings
$307k

Billed in all: $311k

World#7,411 / 412k
🇵🇭Country#354 / 56.3k
Per project
$7.1k

$12 in the last 6 months

World#23,785 / 412k
🇵🇭Country#5,703 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
43

Across 56 contracts

4% fixed96% hourly
World#70,811 / 412k
🇵🇭Country#4,929 / 56.3k

Earnings, last 30 days

$311kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$305k$310k$315k$320kOct 8Oct 23Nov 7

Skill rankings: Top 44% in Communication Etiquette

Ranked by MRR among everyone on Upwork with the skill.

  1. #343Building Information Modeling670 freelancers · 🇵🇭 #23Top 51%
  2. #803Communication Etiquette1,807 freelancers · 🇵🇭 #440Top 44%
  3. #1,589Chatbot Development3,106 freelancers · 🇵🇭 #35Top 51%
  4. #1,965Customer Satisfaction3,986 freelancers · 🇵🇭 #884Top 49%
  5. #2,809Ecommerce Website Development5,475 freelancers · 🇵🇭 #102Top 51%
  6. #3,614Marketing Automation6,406 freelancers · 🇵🇭 #263Top 56%
  7. #5,560Online Chat Support11,527 freelancers · 🇵🇭 #3,219Top 48%
  8. #8,250Social Media Marketing17,756 freelancers · 🇵🇭 #1,528Top 46%