Bhakupar K.

Professional Profile: 1. Microsoft 365 Administration: Microsoft 365 admin centre - Managing tenant, billing & subscriptions, users and groups; Microsoft Entra identity and access; Conditional Access, MFA; Microsoft 365 Defender portal; Exchange online admin centre, SharePoint Online; Microsoft Teams administration - Cloud-based phone system, Call queue, auto attendant, setup and configure; Microsoft Purview portal – DLP, retention, labels, etc; Power Platform admin centre – Environment, Resources; Power Apps; Power Automate; Dynamics 365. Microsoft Copilot Studio 2. Microsoft Intune Administration: Managing endpoints devices, apps, users & group; Devices enrolment; Autopilot; Configuration policy; Compliance; Conditional access; Windows Autopatch; Cloud PKI; Application deployment and configuration, app protection; Endpoint security. 3. Servers and Networking: Windows server installation, configuration and administration: Active Directory Domain: Azure AD connect; Group Policy Objects (GPO); DHCP; DNS; Certification Authority; Network Policy Server, RADIUS server 4. Networking Devices: Configuration and administration of routers and switches; Configuration and administration of Sophos firewall; Configuration and administration of Ubiquiti networks & protect devices. 5. Voice and VOIP: Cloud PBX Administration - Trunking, Inbound and Outbound route, IVR, Extension, Ring group, Conferences, Parking; PSTN and PBX integration; SIP trunk profile configuration and administration platform such Microsoft 365 phone system. 6, Website management and administration: Managing Ecommerce websites – Shopify, WooCommerce; Manage WordPress website; Websites and Domain name registration and migration – Configuring Name Server and DNS records. 7. Hardware and Software Technical Support: Troubleshooting of computer, laptop and biometric device; Troubleshooting network connectivity issues; Assisting and supporting remote users for any technical issues 8. IT Management and Administration: Technical IT Lead and motivator; Managing IT inventories; Managing purchases and maintaining contacts with different vendors and suppliers; Managing different software licenses and service subscription licenses; IT documentation and training. 9. Security and compliance: Lead and develop the information security program as compliant to industry standards such as ISO/IEC 27001:2022, ISO/IEC 27701:2019; Information Security documentation; Risk Assessment and Mitigation; Review and response to customers vendor security assessments questionnaire.