Germaine V.
Customer Service | E-Commerce | Rockstar VA | Facebook & TikTok Ads
𝙉𝙚𝙚𝙙 𝙖 𝙝𝙚𝙧𝙤 𝙩𝙤 𝙩𝙖𝙠𝙚 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙩𝙤 𝙩𝙝𝙚 𝙣𝙚𝙭𝙩 𝙡𝙚𝙫𝙚𝙡? 🥇 Consistent Upwork TOP RATED Freelancer 🏆 14+ years of PRO Customer Service Experience 🌟 11+ years as an E-commerce Wiz 𝙃𝙚𝙧𝙚'𝙨 𝙖 𝙜𝙡𝙞𝙢𝙥𝙨𝙚 𝙤𝙛 𝙝𝙤𝙬 𝙄 𝙘𝙖𝙣 𝙝𝙚𝙡𝙥 𝙮𝙤𝙪 𝙨𝙘𝙖𝙡𝙚 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 👇🏻👇🏻👇🏻 🔥 𝙏𝙊𝙋 𝙉𝙊𝙏𝘾𝙃 𝙀-𝘾𝙊𝙈𝙈𝙀𝙍𝘾𝙀 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 Elevate your online store with seamless order management, customer support, and strategic guidance to boost sales and customer satisfaction. Here's a rundown of the tasks I can oversee for you 👇🏻 ✦ Shopify Store Management ✦ Order Processing / Fulfillment via DSers or Oberlo ✦ Supplier coordination ✦ Product Research ✦ Inventory Management 👩🏻💻 𝙀𝙓𝘾𝙀𝙋𝙏𝙄𝙊𝙉𝘼𝙇 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 𝙖𝙣𝙙 𝙏𝙀𝘾𝙃𝙉𝙄𝘾𝘼𝙇 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 I'm incredibly passionate about great customer support. I enjoy taking one extra step beyond what’s expected. I am a conscientious worker, and a thoughtful, supportive human 😉 I am comfortable with a myriad of office software which includes 👇🏻 ✦ Zendesk ✦ Hubspot ✦ Gorgias ✦ Intercom ✦ Freshdesk ✦ Microsoft Dynamics 365 ✦ ShipStation ✦ Discord ✦ Asana ✦ Slack ✦ Trello ✦ ClickUp 📈 𝙈𝙀𝘿𝙄𝘼 𝘽𝙐𝙔𝙀𝙍 𝙁𝙊𝙍 𝙁𝘼𝘾𝙀𝘽𝙊𝙊𝙆 𝘼𝙉𝘿 𝙏𝙄𝙆𝙏𝙊𝙆 I'll help you maximize your reach, engagement, and ROI with tailored strategies. From compelling ad creatives to laser-focused targeting, I'll help you transform clicks into conversions, and likes into loyal customers. ✦ Facebook Ads ✦ Tiktok Ads ✦ Ad Creatives (Basic photo and video editing) ✦ A/B Testing ✦ Retargeting Campaigns ✦ Scaling Campaigns ✦ Pixel Set-Up ✦ Lookalike Audience/Custom Audience Creation 💻 𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 𝙖𝙣𝙙 𝘾𝙊𝙈𝙈𝙐𝙉𝙄𝙏𝙔 𝙈𝙊𝘿𝙀𝙍𝘼𝙏𝙄𝙊𝙉 Elevate your online presence with expert social media management tailored to your brand's unique voice and audience. Drive engagement, build community, and amplify your message across platforms with a strategic approach. From content creation to audience engagement, I'll help you stand out in the crowded social landscape and achieve your marketing goals. ✦ Canva(images, videos) ✦ ChatGPT ✦ MailChimp ✦ ActiveCampaign ✦ SocialBee ✦ Zoho Social ✦ Hootsuite ✦ Klaviyo ⭐ If you think we're a good fit: 💬 Drop me a line 📞 Let me know the best time for a discovery call
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $12k
Billed in all: $185,188$185k
$12k in the last 6 months
Across 36 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
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