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Hanna T.

Hanna T.

CSR/TSR/Transcription/Benefits Specialist/Airbnb PM

🚀 Looking for a reliable Customer Support Specialist, Virtual Assistant, Benefits Specialist, or Airbnb Property Manager? Hi, I'm **Hanna** — a dedicated CSR/TSR with **5+ years of experience** delivering exceptional customer support, technical troubleshooting, and administrative assistance. I help businesses streamline operations, enhance customer satisfaction, and keep things running smoothly. ✨ What I Bring to the Table: • Customer Service & Technical Support • Virtual Assistance & Administrative Support • Benefits Administration • Airbnb & Property Management • Team Leadership & Training • Client Outreach & Relationship Management • Email & Calendar Management • Reporting, Data Entry & Documentation 💡 Why Work With Me? ✔ 5+ years of professional customer-facing experience ✔ Strong problem-solving and communication skills ✔ Detail-oriented, dependable, and proactive ✔ Quick learner who adapts easily to new tools and processes ✔ Committed to delivering outstanding results 🛠 Tools & Platforms: Google Workspace • Microsoft 365 • Salesforce • Zoho • Zoho SalesIQ • RingCentral • Canva • Calendly • Housecall Pro • Guesty • Hospitable • Turno • Connecteam • Discord If you're looking for someone who can provide excellent support, take initiative, and contribute to your team's success, I'd love to connect. 📩 Send me a message and let's discuss how I can help your business grow. — Hanna 🌸

🇵🇭Lapu-Lapu City, Philippines$9/hr100% JSSSince Aug 2013

Earnings and projects

MRR
$938

Last 6 months ÷ 6

World#51,064 / 412k
🇵🇭Country#9,705 / 56.3k
Revenue, last 30 days
$878

Last 6 months: $5.6k

World#46,871 / 412k
🇵🇭Country#9,830 / 56.3k
Total earnings
$22k

Billed in all: $23k

World#132,329 / 412k
🇵🇭Country#21,885 / 56.3k
Per project
$22k

$5.6k in the last 6 months

World#5,003 / 412k
🇵🇭Country#902 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$23.5k+$878 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$22.5k$23.0k$23.5kOct 8Oct 23Nov 7

Skill rankings: Top 11% in ESL Teaching

Ranked by MRR among everyone on Upwork with the skill.

  1. #56Insurance Policy Analysis232 freelancers · 🇵🇭 #28Top 24%
  2. #88ESL Teaching772 freelancers · 🇵🇭 #41Top 11%
  3. #305BPO Call Center1,567 freelancers · 🇵🇭 #166Top 19%
  4. #2,360Technical Support11,267 freelancers · 🇵🇭 #1,362Top 21%
  5. #2,401Online Chat Support11,527 freelancers · 🇵🇭 #1,515Top 21%
  6. #6,980Customer Service37,167 freelancers · 🇵🇭 #3,824Top 19%