Hanna T.
CSR/TSR/Transcription/Benefits Specialist/Airbnb PM
🚀 Looking for a reliable Customer Support Specialist, Virtual Assistant, Benefits Specialist, or Airbnb Property Manager? Hi, I'm **Hanna** — a dedicated CSR/TSR with **5+ years of experience** delivering exceptional customer support, technical troubleshooting, and administrative assistance. I help businesses streamline operations, enhance customer satisfaction, and keep things running smoothly. ✨ What I Bring to the Table: • Customer Service & Technical Support • Virtual Assistance & Administrative Support • Benefits Administration • Airbnb & Property Management • Team Leadership & Training • Client Outreach & Relationship Management • Email & Calendar Management • Reporting, Data Entry & Documentation 💡 Why Work With Me? ✔ 5+ years of professional customer-facing experience ✔ Strong problem-solving and communication skills ✔ Detail-oriented, dependable, and proactive ✔ Quick learner who adapts easily to new tools and processes ✔ Committed to delivering outstanding results 🛠 Tools & Platforms: Google Workspace • Microsoft 365 • Salesforce • Zoho • Zoho SalesIQ • RingCentral • Canva • Calendly • Housecall Pro • Guesty • Hospitable • Turno • Connecteam • Discord If you're looking for someone who can provide excellent support, take initiative, and contribute to your team's success, I'd love to connect. 📩 Send me a message and let's discuss how I can help your business grow. — Hanna 🌸
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.6k
Billed in all: $23,499$23k
$5.6k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 11% in ESL Teaching
Ranked by MRR among everyone on Upwork with the skill.
- #56Insurance Policy Analysis232 freelancers · 🇵🇭 #28Top 24%🇵🇭#28 of 97
- #88ESL Teaching772 freelancers · 🇵🇭 #41Top 11%🇵🇭#41 of 295
- #305BPO Call Center1,567 freelancers · 🇵🇭 #166Top 19%🇵🇭#166 of 880
- #2,360Technical Support11,267 freelancers · 🇵🇭 #1,362Top 21%🇵🇭#1,362 of 6,366
- #2,401Online Chat Support11,527 freelancers · 🇵🇭 #1,515Top 21%🇵🇭#1,515 of 6,896
- #6,980Customer Service37,167 freelancers · 🇵🇭 #3,824Top 19%🇵🇭#3,824 of 18,590