Pradeep H.

Content & Community Moderator | Customer Service | Data Entry | Ops

I’m a Top Rated full-time freelancer with over a decade of experience and more than 34,000 hours completed on Upwork. I specialize in customer service, content moderation, trust & safety, fraud prevention, data entry and operational support. I excel in delivering fast and reliable assistance mainly through live chat and email with a strong focus on user retention, data accuracy, and policy enforcement. I’m committed to fostering safe and engaging user experiences by moderating text, images, and social media content/profile for brand safety. My technical toolkit includes Microsoft Office, Google Workspace, Zendesk, LivePerson, and a variety of other support platforms. In addition to my core skills, I have hands-on leadership experience managing teams, streamlining workflows, and driving process improvements. I’m a clear communicator, proactive problem-solver, and quick learner who thrives in dynamic environments and adapts easily to new tools and systems.