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KENNEDY K.

KENNEDY K.

Business Operations & Technical Support Specialist

**Over 100 Five-Star Reviews** **11,000+ Hours Worked on Upwork** **80+ Clients Served** **91% of Clients Recommend Me** Need a dependable professional to manage your website, booking system, customer support, and day-to-day operations without constant supervision? Over the past several years, I have helped businesses streamline their operations by managing websites, booking platforms, customer communications, and administrative processes. With more than 11,000 hours worked and over 100 successful projects completed on Upwork, I bring experience, reliability, and attention to detail to every project. I specialize in supporting businesses that need someone they can trust to keep things running smoothly behind the scenes. My expertise includes: ✔ Website setup, configuration, and maintenance ✔ Booking system administration and support ✔ Customer support via email, chat, and help desk platforms ✔ Content management and website updates ✔ Technical support and troubleshooting ✔ Data migration and system administration ✔ SEO implementation and website optimization ✔ Process management and administrative support Why clients hire me: • Reliable and responsive communication • Ability to work independently with minimal supervision • Strong attention to detail and accuracy • Proven track record with long-term client relationships • Focus on delivering results and improving operational efficiency If you're looking for a proactive professional who can support your business operations and help your team stay focused on growth, I'd be happy to discuss your project.

🇰🇪Nairobi, Kenya$25/hr100% JSS4.91 (76)Since Sep 2013

Earnings and projects

MRR
$22

Last 6 months ÷ 6

World#164,030 / 412k
🇰🇪Country#1,130 / 3,243
Revenue, last 30 days
$0

Last 6 months: $131

Total earnings
$54k

Billed in all: $55k

World#70,943 / 412k
🇰🇪Country#375 / 3,243
Per project
$514

$131 in the last 6 months

World#180,274 / 412k
🇰🇪Country#1,263 / 3,243
Projects, last 6 months
1
100% fixed0% hourly
World#128,092 / 412k
🇰🇪Country#813 / 3,243
Projects in all
106

Across 113 contracts

43% fixed57% hourly
World#25,688 / 412k
🇰🇪Country#243 / 3,243

Earnings, last 30 days

$54.9kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$53k$54k$55k$56kOct 8Oct 23Nov 7

Skill rankings: Top 35% in Management Skills

Ranked by MRR among everyone on Upwork with the skill.

  1. #42Information Literacy111 freelancers · 🇰🇪 #1Top 38%
  2. #162Form Completion384 freelancers · 🇰🇪 #2Top 42%
  3. #169Interpersonal Skills470 freelancers · 🇰🇪 #2Top 36%
  4. #357Topic Research979 freelancers · 🇰🇪 #10Top 36%
  5. #620Ticketing System1,296 freelancers · 🇰🇪 #6Top 48%
  6. #1,866Customer Satisfaction3,986 freelancers · 🇰🇪 #18Top 47%
  7. #2,143Management Skills6,116 freelancers · 🇰🇪 #13Top 35%
  8. #3,700Online Research8,217 freelancers · 🇰🇪 #58Top 45%