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Rachel D.
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Rachel D.

Fractional Operations Manager Specialized in Project Management

I help founders and executives reclaim their time by building and supporting operations that actually scale. If your business has outgrown spreadsheets, ad-hoc processes, or reactive project management, I step in as a fractional operations leader to bring structure, clarity, and execution. I have 12+ years supporting C-level executives and senior leadership teams, most recently serving as Director of Operations, where I: - Led 400+ projects totaling $5M for Fortune 500 clients - Built company-wide systems from scratch (PM, HR, CRM, ERP, Accounting, SOPs) - Managed internal teams and outsourced teams of 75+ contributors What I Actually Do for Clients: ✔ Turn messy operations into documented, repeatable systems ✔ Own project management so nothing falls through the cracks ✔ Act as a true right-hand partner, not just task support ✔ Identify inefficiencies and fix them before they cost you money I love to work with: - Founders & executives who value delegation done right - Companies scaling past early growth into real operations - Teams who want someone who can think, decide, and execute independently I’m highly technical and adapt quickly. If I haven’t used your system before, I’ll master it fast. (Monday, ClickUp, Jira, Asana, HubSpot, Salesforce, Notion, QuickBooks, Gusto, WordPress, OpenAI, and more.) If your goal is to work on the business instead of in it, let’s talk.

🇺🇸Fenton, United States$60/hr100% JSS4.68 (33)Since Sep 2013

Earnings and projects

MRR
$5.6k

Last 6 months ÷ 6

World#4,399 / 412k
🇺🇸Country#1,533 / 62.1k
Revenue, last 30 days
$5.3k

Last 6 months: $33k

World#5,175 / 412k
🇺🇸Country#1,719 / 62.1k
Total earnings
$155k

Billed in all: $158k

World#22,572 / 412k
🇺🇸Country#5,112 / 62.1k
Per project
$4k

$8.4k in the last 6 months

World#43,437 / 412k
🇺🇸Country#7,236 / 62.1k
Projects, last 6 months
4

Across 5 contracts

0% fixed100% hourly
World#51,813 / 412k
🇺🇸Country#7,181 / 62.1k
Projects in all
39

Across 49 contracts

37% fixed63% hourly
World#77,390 / 412k
🇺🇸Country#11,691 / 62.1k

Earnings, last 30 days

$158k+$5.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$150k$155k$160kOct 8Oct 23Nov 7

Skill rankings: Top 0.19% in Data Entry

Top 1% in 9 of 14 skills, ranked by MRR among everyone on Upwork with the skill.

  1. #6Order Tracking2,668 freelancers · 🇺🇸 #1Top 0.22%
  2. #9Event Planning1,338 freelancers · 🇺🇸 #7Top 0.67%
  3. #10Project Management Software351 freelancers · 🇺🇸 #7Top 3%
  4. #13Operations Management Software807 freelancers · 🇺🇸 #7Top 2%
  5. #13Organizational Development491 freelancers · 🇺🇸 #11Top 3%
  6. #36Communications7,670 freelancers · 🇺🇸 #15Top 0.47%
  7. #51Customer Support20,101 freelancers · 🇺🇸 #17Top 0.25%
  8. #64Agile Project Management2,735 freelancers · 🇺🇸 #28Top 2%