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Genesis  G.
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Genesis G.

Bilingual Sales & Customer Care Representative

I bring over 14 years of experience in customer service, sales, marketing, and client relationship management. My background includes hands-on leadership in managing projects, mastering various calling and CRM software, and consistently delivering excellent service in fast-paced environments. I’m well-trained in time management, multitasking, and effective communication, with a strong ability to support and guide clients—especially during challenging or emotional situations. I take pride in maintaining positive, professional relationships with clients to foster loyalty and drive meaningful business results. I’m highly motivated, solution-focused, and always striving to grow—personally and professionally. I believe in the power of teamwork and collaboration, and I approach every task with positivity, dedication, and a mindset of continuous improvement. My goal is to create financial stability, thrive in any role I take on, and bring care and integrity into every aspect of my life and work.

🇨🇴Medellin, Colombia$15/hr100% JSS4.93 (3)Since Sep 2013

Earnings and projects

MRR
$128

Last 6 months ÷ 6

World#128,125 / 412k
🇨🇴Country#1,565 / 4,578
Revenue, last 30 days
$68

Last 6 months: $769

World#96,114 / 412k
🇨🇴Country#1,163 / 4,578
Total earnings
$292k

Billed in all: $296k

World#8,105 / 412k
🇨🇴Country#44 / 4,578
Per project
$49k

$769 in the last 6 months

World#1,004 / 412k
🇨🇴Country#10 / 4,578
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇨🇴Country#1,261 / 4,578
Projects in all
6

Across 9 contracts

0% fixed100% hourly
World#250,290 / 412k
🇨🇴Country#1,649 / 4,578

Earnings, last 30 days

$296k+$68 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$295,900$295,950$296,000$296,050Oct 8Oct 23Nov 7

Skill rankings: Top 21% in SAS

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