Oliver John N.

FOIA/Public Records Specialist | Legal Assistant | Personal Injury

Hi! I'm Oliver, a competent Executive Virtual Assistant and Legal Assistant with over 7 years of expertise with multiple awards received from UnitedHealth Group. As a trusted ally to CEOs worldwide, I handle tasks with precision, meeting tight deadlines and delivering exceptional quality. In addition to my executive prowess, I'm a highly skilled healthcare claims specialist with 5+ years of proven success. From managing claims seamlessly to negotiating with attorneys, my track record speaks volumes. HIPAA certified, I prioritize patient confidentiality. With a background in renowned companies like UnitedHealth Group, I bring 7 years of top-tier customer service via email, phone, and chat. As a case manager, department head, and executive assistant, I ensure outstanding support for clients ranging from patients to lawyers. If you're seeking a legal assistant and healthcare expert with professionalism, efficiency, and a wealth of experience, I'm your ideal choice. Let's elevate your business together! SKILL SET OFFERED: ✅ A+ Executive Virtual Assistance ✅Customer Service ✅ Calendar management ✅ Receptionist & Appointment Scheduling (Calendly, Practice Better, Acuity, Ring Central, Dialpad, Omni, and Avaya) ✅ Paralegal Assistant ✅ Personal Injury Legal Assistant ✅ Drafting of Legal Documents (Company Policies, Constitution, Trust Deed, Special Resolution, Meeting Minutes, Ancillary, Deed of Variation, Notice Letters, Demand Letters, Medical Lien, etc.) ✅ Task and Project Management (Asana, Notion and ClickUp) ✅ Email Marketing, Campaign and Automation (Active Campaign, HubSpot, ConvertKit and Mailchimp) ✅ G Suite (Docs, Drive, Spreadsheet, Forms, Calendar) ✅ Microsoft Suite (Teams, Word, Excel, PowerPoint, Outlook, OneNote, OneDrive) ✅ Team Communication (Zoom, Slack, Google Chat, WhatsApp, RingCentral, Skype, Discord) ✅ Adobe Premiere Pro, Lightroom and Acrobat Pro ✅ Content Writing ✅ Negotiations Analyst/Medical Adjuster/Case Manager ✅ Expert in Medical Claims, Police Reports and Investigations (7 years experience) ✅ Expert in ICD-9 and ICD-10 medical codes and billing codes (7 years experience) ✅ Proficient in Macros, UNET, Cosmos, Iset, CDB & ISO ✅ Medical codings and billings ✅ Eligibility Verification ✅ Prior Authorization ✅ Credentialing ✅ Charge Entry ✅ Claim submissions ✅ Denial Management ✅ Payment posting ✅ Follow Up on claims ✅ And All Types of Administrative Tasks