RAHUL H.

I help businesses put AI to work in production, not just in pilots, and deliver the ERP, CRM and data programs that AI depends on. 19+ years leading $5M–$20M+ transformation programs across North America, Europe, the Middle East, Asia, Africa and India. What sets me apart: I don't only manage AI projects, I build them. As founder of SwatiLabs.in, I design, ship and run generative-AI features in live SaaS products. Before that, I led enterprise transformation as Director, Digital Office at BDO India, and in senior delivery roles at Sonata Software and Trafigura. --- AI IMPLEMENTATION • AI use-case discovery, business case and roadmap • LLM-powered features on Claude, Gemini and OpenAI-compatible models, covering prompt design, guardrails and production rollout • AI cost governance: per-call cost tracking, budget caps, routing and fallback between models • Responsible AI: hallucination controls, human-in-the-loop review, usage policies • Document and process automation with Azure Cognitive Services and RPA (UiPath, Power Automate) DIGITAL TRANSFORMATION • ERP: MS Dynamics 365 (F&O, Business Central), SA • CRM: Salesforce Sales/Service Cloud, loan origination, customer portals • Data & analytics: Microsoft Fabric, Power BI, data warehousing PROGRAM & PROJECT MANAGEMENT • End-to-end delivery: planning, budgeting, governance, go-live and support • PMO setup; Agile/Scrum and PRINCE2 delivery • Business analysis: requirements, gap analysis, user stories, acceptance criteria • Change management and working directly with CXOs --- AI I'VE BUILT AND SHIPPED • Field-service SaaS: AI-assisted work-order creation and AI vendor discovery & RFQ, with per-customer AI controls and usage caps • E-commerce: Pls refer prosafet.in. AI assisted online store. • QA automation: turns plain-English requirements into executable API and browser tests • EdTech: vision AI reads photos of textbook pagesorksheets and mind maps, with guardrails against hallucination TRANSFORMATION PROGRAMS • Dynamics 365 F&O rollout, Canada & US: 165+ entiM+ budget • Japanese multinational ERP program: Finance & SCM across US, LATAM, EU, Japan, China, SE Asia • HRMS hire-to-retire rollout for 10,000 employees • Firm-wide data platform on Microsoft Fabric & Power BI (BDO India) • Loan origination platform and document-processinAzure for a Canadian lender • Co-managed a $20M multimodal transport transformation (rail, road, water) for a global commodity trader --- WHY CLIENTS WORK WITH ME • Led teams of 40+ across the US, Canada, UK/EU, Jca • Deep domain knowledge: shipping, logistics, finance & lending, retail, manufacturing, energy • Fast ramp-up: I start delivering value in days, • Strategy and hands-on delivery from one person Certified ScrumMaster (CSM) · PRINCE2 Registered Practitioner · SAP-FI Solution Consultant · MMS (Finance) Good fits: AI readiness assessment, fractional AI or transformation lead, rescuing a stalled AI pilot or ERP/CRM program, PMO setup. Message me with your goal and I'll reply with a clear first-step plan.