Jitendra S.

Looking for a ServiceNow expert who can deliver scalable, high-quality solutions with minimal supervision? You're in the right place. I am a ServiceNow Consultant with 12+ years of experience specializing in ServiceNow implementation, development, customization, integrations, and process automation. I have successfully completed 3,950+ hours on Upwork while helping 20+ clients across the USA, UK, Canada, Australia, UAE, New Zealand, Europe, and India transform their IT operations. I focus on building reliable, maintainable, and business-driven ServiceNow solutions that improve efficiency, automate manual processes, and deliver measurable value. What I can help you with: ServiceNow Development and Implementation: * End-to-end ServiceNow implementation * ITSM implementation and customization * Service Catalog design and development * Service Portal development and customization * Project Portfolio Management (PPM) * CMDB implementation and optimization * Discovery configuration * Knowledge Management * Workflow and Flow Designer automation * Record Producers, Catalog Items, Variable Sets, and Order Guides * Email Notifications and Email Scripts * Import Sets and Data Migration * Table design, administration, and customization * ACLs, security, and role-based access * Scheduled Jobs and Background Scripts ServiceNow Scripting: Client-side: * Client Scripts * Catalog Client Scripts * UI Policies * UI Scripts * UI Actions Server-side: * Business Rules * Script Includes * ACLs * Scheduled Jobs * UI Actions * Glide APIs * REST and SOAP APIs Third-Party Integrations: I have successfully integrated ServiceNow with various enterprise platforms, including: * Jira * Salesforce * Microsoft SCCM * Microsoft Intune * Jamf Cloud * Ansible Tower * Amazon Web Services (AWS) * Microsoft Azure * Slack * Microsoft Teams * PagerDuty * Splunk * Zenoss * Internal Enterprise Portals * REST APIs * SOAP APIs ServiceNow Modules: * Incident Management * Problem Management * Change Management * Request Management * Service Catalog * Knowledge Management * CMDB * Discovery * Project Portfolio Management (PPM) * Agile Development * Service Portal * Third-Party Integrations Front-End Development: * HTML5 * CSS3 * AngularJS * Bootstrap Why clients choose me: * 12+ years of hands-on ServiceNow experience * 3,950+ successful Upwork hours * Experience with clients across multiple countries * Strong communication and regular project updates * Clean, scalable, and maintainable code * Quick turnaround without compromising quality * Ability to understand business requirements and recommend the best solution instead of just implementing requests Whether you need a complete ServiceNow implementation, a custom Service Portal, workflow automation, CMDB optimization, integrations with external systems, or ongoing platform support, I can help deliver a solution that meets your business goals. Let’s discuss your project and build a ServiceNow solution that works efficiently, scales with your business, and delivers real value.