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Rochelle Anne E.
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Rochelle Anne E.

Customer Service Team Leader

I am a quick and adaptable learner with a strong willingness to take on new challenges. Since 2012, I have consistently provided exceptional customer service across both U.S. and Australian markets, managing financial and telecommunications accounts with professionalism, reliability, and attention to detail. I am known for being trustworthy and dependable, particularly in high-pressure or critical situations. While I recognize that every new role comes with a learning curve, I am confident that with the appropriate training and guidance, I can quickly adapt, perform effectively, and contribute meaningfully as a valued member of any team.

🇵🇭Valenzuela, Philippines$10/hr100% JSS5.00 (17)Since Oct 2013

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#29,221 / 412k
🇵🇭Country#4,057 / 56.3k
Revenue, last 30 days
$1.6k

Last 6 months: $9.8k

World#27,338 / 412k
🇵🇭Country#4,130 / 56.3k
Total earnings
$210k

Billed in all: $213k

World#14,169 / 412k
🇵🇭Country#1,101 / 56.3k
Per project
$16k

$9.8k in the last 6 months

World#8,282 / 412k
🇵🇭Country#1,749 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
13

Across 20 contracts

10% fixed90% hourly
World#175,712 / 412k
🇵🇭Country#14,428 / 56.3k

Earnings, last 30 days

$213k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$211k$212k$213k$214kOct 8Oct 23Nov 7

Skill rankings: Top 8% in Email Communication

Ranked by MRR among everyone on Upwork with the skill.

  1. #49Email Etiquette439 freelancers · 🇵🇭 #27Top 11%
  2. #1,101Online Chat Support11,527 freelancers · 🇵🇭 #640Top 10%
  3. #1,171Email Communication14,123 freelancers · 🇵🇭 #630Top 8%
  4. #1,841Customer Support20,101 freelancers · 🇵🇭 #869Top 9%
  5. #3,140Customer Service37,167 freelancers · 🇵🇭 #1,491Top 8%