Muhammad U.
Technical | Customer Support & Cybersecurity expert
I have been working as a Technical support specialist for more than Five years. Out of 5 years, I have 4 years experience in customer facing role. I have excellent people skills and understand users' concerns well. Plus, I am a quick learner, coachable, and accountable. I will be a great asset in a customer support or technical support team. Moreover, I have lead a team of multiple Dispute Resolutions writers. I can effectively work as a team lead to manage their productivity and quality and to train them on different strategies. Plus, I am an excellent writer. Also, I can do extensive research work and can provide administrative services. I will be pleased to assist startups in completing day-to-day tasks and organizing their priorities and tasks. Please see my job feedback and history for the quality of my work! Thanks :)
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.5k
Billed in all: $164,627$165k
$4.5k in the last 6 months
Across 57 contracts
Earnings, last 30 days
Skill rankings: Top 11% in Ethical Hacking
Ranked by MRR among everyone on Upwork with the skill.
- #13Information Security Awareness90 freelancers · 🇵🇰 #3Top 14%🇵🇰#3 of 14
- #16Security Operation Center135 freelancers · 🇵🇰 #5Top 12%🇵🇰#5 of 29
- #33Web App Penetration Testing235 freelancers · 🇵🇰 #10Top 14%🇵🇰#10 of 52
- #35Ethical Hacking320 freelancers · 🇵🇰 #9Top 11%🇵🇰#9 of 67
- #38Web Application Security246 freelancers · 🇵🇰 #9Top 15%🇵🇰#9 of 46
- #57Product Onboarding227 freelancers · 🇵🇰 #4Top 25%🇵🇰#4 of 16
- #76Penetration Testing623 freelancers · 🇵🇰 #13Top 12%🇵🇰#13 of 106
- #113End User Technical Support418 freelancers · 🇵🇰 #8Top 27%🇵🇰#8 of 35