Eleonor Q.
Customer Support Lead | SaaS & Tech Support | Social Media | Shopify
With 15+ years of experience, I help SaaS and eCommerce businesses deliver fast, reliable customer support that keeps customers satisfied and loyal. I specialize in: • Email & chat support (Zendesk, Gorgias, Freshdesk, Intercom) • Shopify support (orders, refunds, product inquiries) • Social media support (Facebook & Instagram) • Technical troubleshooting and issue resolution • Content moderation I handle high-volume inquiries efficiently while maintaining a professional and friendly customer experience. If you need dependable support to improve response times and keep customers happy, I’m ready to help!
Earnings and projects
An estimate from an earlier read
Last 6 months: $8.7k
Billed in all: $156,724$157k
$2.9k in the last 6 months
Across 21 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 6% in Microsoft Word
Ranked by MRR among everyone on Upwork with the skill.
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