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Mary Grace Y.
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Mary Grace Y.

Customer Support | E-Commerce Manager | Virtual Assistant

Hi, I’m Grace! I hold a bachelor’s degree in International Business and Entrepreneurship Management and have 15 years of experience in customer service, specializing in email and chat support, telecommunications, sales, and product assistance. I've also had the opportunity to supervise and collaborate with diverse teams, enhancing both customer satisfaction and operational efficiency. I believe exceptional customer service is the backbone of any successful business, and my goal is always to provide top-tier support that fosters strong client relationships and business growth. Let’s connect—I'd love to chat and see how I can help!

🇵🇭Antipolo, Philippines$18/hr100% JSS4.97 (43)Since Nov 2013
MRR
$3,987
🌍#8,081/363K
🇵🇭#359/49.8K
Recent Earnings
$23,921
🌍#8,081/363K
🇵🇭#359/49.8K
Total Earnings
$583K
🌍#1,865/363K
🇵🇭#30/49.8K
Avg. Per Project
$12,153
🌍#11.5K/363K
🇵🇭#2,600/49.8K
Recent Projects
3
0f3h
🌍#59.4K/363K
🇵🇭#4,103/49.8K
Total Projects
48
1f67h
🌍#59.4K/363K
🇵🇭#4,103/49.8K
MRR Performance Over Time
$50k$25k$0
6 mo ago3 mo agoNow
Coming SoonGathering historical data
World Skill Rankings
of 44
#1
Re:amazeTop <0.01%
#4Community Moderation
#11Order Fulfillment
#15Ecommerce Support
#25Communication Etiquette
#26Gorgias
#45Customer Experience
#51Customer Satisfaction
#79Zendesk
#189Customer Support
#312Customer Service
#448Project Management
#524Shopify
🇵🇭Philippines Skill Rankings
of 31
#1
Re:amazeTop <0.01%
#2Community Moderation
#8Communication Etiquette
#8Order Fulfillment
#10Ecommerce Support
#11Customer Experience
#11Gorgias
#25Customer Satisfaction
#29Zendesk
#39Project Management
#42Shopify
#64Customer Support
#102Customer Service
Mary Grace Y. — Top 1% in Philippines | UpworkMRR