Adam W.

ABOUT ME AI operations engineer and 15+ years as tech product manager. I automate the everyday operations of professional-services firms and build new AI products from the ground up. • Anthropic Claude Partner Track. Worked with 20+ companies. • Claude classes across New York for business schools and founders • Built my own library of custom skills and tools that make every new build faster. HIGHLIGHTS • Led AI customer support at BILT, a multi-billion-dollar company: resolution rate up 25% in 3 months • Wealth management proposals built straight from prospect statements, in the firm's own PowerPoint template: 2 hours down to a 20-minute review • Client reports built straight from a marketing agency's ad accounts: 10 hours down to 20 minutes • Research briefings on every prospect for an executive recruiting firm: 2 hours down to 1 minute • Wills drafted from a law firm's intake form, with gaps flagged for an attorney: 45 minutes down to 10 HOW IT WORKS I automate the work your team repeats every day and build new AI products from the ground up. I haven't yet met a project I couldn't deliver. Work that's been quoted at six months can usually be built in two or less, so however complicated your project sounds, I can build it for you. CLIENTS Strategic Wealth Partners, Method Revenue, People Project, McCrary Law, Free Will Lawyer, SunQuest Cruises, Unilog, Rho Nutrition and Alma Tire Companies. Teams trained at ReadMe, Kinder's and Satechi. TECHNOLOGIES I WORK WITH AI assistants, AI coding agents, custom AI skills, custom connectors (Model Context Protocol, MCP), AI agents, large language models (LLMs), structured outputs, Microsoft 365, SharePoint, Outlook, Microsoft Graph, Google Workspace, Google Docs, Google Slides, Notion, PowerPoint, Excel, Python, APIs, workflow automation, document automation "I went from knowing nothing to being confident using these tools daily in my practice." - a law practice owner