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Joseph Benedict Y.

Joseph Benedict Y.

Customer Service Representative / Real Time Analyst

Motivated and results-driven professional with almost 3 years of experience as a Workforce Real-Time Analyst, 2 years of customer service experience, and 1 year as a Customer Service Supervisor. Proven ability to analyze workforce data, optimize operational efficiency, and lead teams to deliver exceptional service. Strong proficiency in Excel, Google Sheets, and Microsoft Word, with excellent multitasking and problem-solving skills.

🇵🇭Bacolod, Philippines$6/hr80% JSSSince Dec 2013

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#38,221 / 412k
🇵🇭Country#6,355 / 56.3k
Revenue, last 30 days
$1.3k

Last 6 months: $7.7k

World#34,778 / 412k
🇵🇭Country#6,281 / 56.3k
Total earnings
$11k

Billed in all: $11k

World#191,035 / 412k
🇵🇭Country#31,120 / 56.3k
Per project
$11k

$7.7k in the last 6 months

World#14,628 / 412k
🇵🇭Country#3,377 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$11k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$9k$10k$11k$12kOct 8Oct 23Nov 7

Skill rankings: Top 9% in Microsoft Excel

Ranked by MRR among everyone on Upwork with the skill.

  1. #2,916Microsoft Excel32,523 freelancers · 🇵🇭 #1,028Top 9%
  2. #4,761Customer Service37,167 freelancers · 🇵🇭 #2,458Top 13%