Edeliza A.

💼 Customer Success |🔧 Virtual Assistant for Startups | 📽️ Property Rental Management & Booking Agent | 📝 E-Commerce 🌟 Hello, This is Eds — your go-to expert for Customer Success, Rental Property Management and Virtual Assistance! 🌟 With over 10 years of freelancing with dynamic startups and established clients, I’ve worn many hats — and looked great in all of them (professionally speaking, of course 😉). I’m the behind-the-scenes force that helps teams thrive and businesses scale smoothly. 🔍 What I Do: ✅Deliver standout customer experiences via chat and email ✅Analyze data, optimize processes, and deliver reports ✅Create SOPs and conduct trainings, manage inboxes ✅Provide smart, reliable virtual support to clients ⚡ Tools I’ve Used through the years: Zendesk, Slack, Google Suite, Microsoft Office, Zoom, Jira, Zoho and Skype 💡 A Few Things I’m Known For: 👌Building trust with clients and teams 👌Catching small details others miss 👌Bringing good vibes and serious skills to every project 🚀 Bottom Line? I’m here to make your life easier, your customers happier, and your operations smoother. I'm ready to help with back-end tasks or support your team like a rockstar Let’s chat about how I can help bring your business goals to success. My rate is flexible — let’s find the right fit based on your business needs.