Shiela Mae T.
Business Operations & Process Improvement Specialist
I help businesses improve operations, organize workflows, and build processes that keep teams running smoothly. Here's how I can help: • Business operations and administrative support • SOP development and process documentation • Workflow improvement and optimization • Operational tracking and reporting • Cross-team coordination and follow-ups • Technical operations and process support I focus on identifying gaps, creating practical solutions, and keeping day-to-day operations organized and efficient. If your business needs better structure, clearer processes, and reliable operational support, let's connect.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $253,949$254k
$5.7k in the last 6 months
Across 32 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Email Management
Ranked by MRR among everyone on Upwork with the skill.
- #5Digital Signage40 freelancers · 🇵🇭 #1Top 13%🇵🇭#1 of 5
- #58Relationship Management870 freelancers · 🇵🇭 #11Top 7%🇵🇭#11 of 152
- #62Document Review937 freelancers · 🇵🇭 #8Top 7%🇵🇭#8 of 158
- #94Customer Engagement1,530 freelancers · 🇵🇭 #36Top 6%🇵🇭#36 of 653
- #100Sales Funnel Builder1,980 freelancers · 🇵🇭 #23Top 5%🇵🇭#23 of 409
- #104Customer Care2,153 freelancers · 🇵🇭 #28Top 5%🇵🇭#28 of 730
- #111Ecommerce Support1,624 freelancers · 🇵🇭 #63Top 7%🇵🇭#63 of 760
- #112Shopify Dropshipping2,301 freelancers · 🇵🇭 #17Top 5%🇵🇭#17 of 320