Erica L.

With 13 years of combined experience in Long-Term and Short-Term Rental Property Management, I help property owners and vacation rental businesses streamline daily operations and deliver excellent guest experiences. I have worked with US and Australian property management companies, handling guest communications, reservations, listing management, booking coordination, and administrative tasks. My areas of expertise include: Guest communication and reservation handling Check-in/check-out coordination Calendar and listing management PMS platforms: Hospitable, Guesty, Lodgify, and OwnerRez Administrative support and reporting Customer service and issue resolution I am organized, detail-oriented, proactive, and capable of working independently with minimal supervision. I take pride in being reliable, responsive, and committed to keeping operations running smoothly. I'm here to make your workload lighter and your property management operations more efficient. Let's work together!