Janice O.
Ecommerce Operations Leader / Continuous Improvement Specialist
Core Values: ✔ Excellence – Strive to go beyond expectations in everything we do. ✔ Humility – Recognize that there is always room to grow, learn, and improve. ✔ Integrity – Do the right thing, even when no one is watching. ✔ Honesty – Speak the truth with kindness and transparency. ✔ Love – Matthew 22:36-40 I have a full-time job to which I am fully committed (3am-12pm EST). Outside of that, I dedicate 3–4 hours each day to scaling my services by leading a growing team that provides marketing and administrative support. I'm expanding this team with the right people in the right roles—leveraging my strength in talent matching and mentoring. I take pride in helping individuals excel in their areas of expertise, guiding them to deliver their best work while contributing to a high-performing, service-driven culture. My mission is to create an environment where businesses, employees, and customers thrive together. My top priorities include: 🔹 Delivering a World-Class Customer Experience – Every customer counts. I prioritize a seamless, white-glove service that builds trust, loyalty, and long-term satisfaction. 🔹 Driving Employee Engagement & Growth – Empowered teams drive great results. I provide the tools, guidance, and motivation to help individuals grow and stay committed. 🔹 Enhancing Client Success – Through smart process optimization, I help business owners reclaim their time and focus on what matters most: scaling, innovating, and achieving personal and professional goals.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.1k
Billed in all: $101,558$102k
$3k in the last 6 months
Across 13 contracts
Earnings, last 30 days
Skill rankings: Top 12% in Microsoft Excel
Ranked by MRR among everyone on Upwork with the skill.
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