Syeda Khadija P.
Customer Support | Client Onboarding | Knowledge base/ SaaS/ Writer
𝗭𝗲𝗻𝗱𝗲𝘀𝗸 | 𝗦𝗵𝗮𝗿𝗲𝗣𝗼𝗶𝗻𝘁 | 𝗖𝗼𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲 | 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝟯𝟲𝟬 | 𝗡𝗼𝘁𝗶𝗼𝗻 | 𝗠𝗶𝗻𝘁𝗹𝗶𝗳𝘆 | 𝗚𝗶𝘁𝗛𝘂𝗯 | 𝗚𝗼𝗼𝗴𝗹𝗲𝗦𝗶𝘁𝗲𝘀 | 𝗙𝗿𝗲𝘀𝗵𝗱𝗲𝘀𝗸 | 𝗗𝗲𝘀𝗸𝗣𝗿𝗼 | 𝗟𝗶𝘃𝗲𝗔𝗴𝗲𝗻𝘁 | 𝗜𝗻𝘁𝗲𝗿𝗰𝗼𝗺 | 𝗭𝗼𝗵𝗼 With 7 years of experience in professional writing, 13 years in blogging, and 3 years in Software Quality Assurance, I am committed to delivering the best for your project as an experienced freelancer enriched with skills in the areas of B2B writing, Knowledge base content development, Manual Software Quality Assurance, Technical, Creative, and Adventurous Articles & Blog Development, and SEO link building. Writing and communication: My five years of experience in renowned companies has polished my communication skills while advancing my professional writing. I am an expert at playing with words to produce the desired content. The categories I can develop content for: • Knowledge Bases, User Guides • Blogs (Technical, Travel and other) • Articles (Technical and other) • How To Guides (Technical, Travel, Adventurous, Health & Lifestyle) • Product Comparisons and Descriptions • Project Proposals • Concept papers • Research Papers • Project Report • Technical Reports • Documentation of Technical Project Process/Flow • SOPs • Email Templates Content (for email marketing) • Copywriting for social media posts Software Quality Assurance: I have been working as a Software Quality Assurance Engineer at the professional level with the following skills: • Test Cases Development • Manual Testing • Software Requirement Specification Documentation • User Guides Development Search Engine Optimization: • Unique Article Ideation based on targeted keywords • Exploring Link Building Opportunities Virtual Assistant: Based on my professional experience, and all the daily grind I have been doing, I can proven to be a perfect Virtual Assistant who excels at: - Microsoft Word/Excel - Google Sheets, Calendar, Email - Zendesk/FreshDesk/Salesforce - Canva (newsletter and social media post designing) - Zoom, Teams, etc The blend of these 4 important skills (content, VA, SQA & SEO) provides me an edge over other freelancers since I can build my content around modern market requirements of technical knowledge and digital advancements. I work up to the satisfaction level of clients, leaving them with a smile :)
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.8k
Billed in all: $115,587$116k
$1.2k in the last 6 months
Across 89 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Blog Writing
Ranked by MRR among everyone on Upwork with the skill.
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