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Natalie J.
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Natalie J.

Cold Caller | Appointment Setter | SDR | Lead Generation

12 Years of Experience | Fluent English | Natural American Accent Looking for an experienced Cold Caller, Appointment Setter, or Sales Development Representative (SDR) who can turn prospect conversations into qualified appointments and valuable sales opportunities? With over a decade of experience in outbound sales, cold calling, appointment setting, and business development, I help businesses reach decision-makers, qualify prospects, overcome objections, and build stronger sales pipelines through consistent, professional outreach. I speak perfect English with a natural American accent and bring a confident, personable, and consultative communication style to every call. I know how to establish rapport, ask the right questions, identify genuine interest, and move conversations toward meaningful next steps—without relying on aggressive or scripted sales tactics. HOW I CAN SUPPORT YOUR BUSINESS: - Cold Calling & Telemarketing: Engage new prospects, introduce your services, and generate interest through professional outbound outreach. - B2B & B2C Appointment Setting: Connect with decision-makers, qualify opportunities, and schedule meetings for your sales team. - Lead Generation & Prospecting: Identify and engage potential customers to support consistent pipeline development. - Sales Development & Lead Qualification: Assess prospect needs, uncover opportunities, and move qualified leads through your sales process. - Lead Nurturing & Reactivation: Re-engage cold, inactive, and previously interested prospects through strategic follow-ups. - Objection Handling: Address concerns confidently, build trust, and keep productive conversations moving forward. - CRM & Pipeline Management: Maintain accurate records, document interactions, manage follow-up activities, and keep your pipeline organized. VERSATILE EXPERIENCE ACROSS INDUSTRIES: I work comfortably across a wide range of B2B and B2C industries, including: Real Estate | Finance | Insurance | Healthcare | Retail | E-commerce | Technology | SaaS | Professional Services I'm a quick learner who can adapt to different products, services, audiences, and sales processes. Whether you're introducing a new offering, expanding your customer base, reactivating dormant leads, or strengthening an existing sales operation, I tailor my outreach approach to your business objectives. CRM & SALES PLATFORM PROFICIENCY: Fully trained in Salesforce, HubSpot, Vtiger, Zoho, Pipeline, Mojo, CallTools, ReadyMode, Podio, ConnectWise Manage, ProtoSoul, Solve, and PerfectMind. Additional experience with GoHighLevel, Pipedrive, Zendesk, and Trellus. I'm comfortable navigating established CRM systems, managing prospect records, tracking outreach activities, and learning new sales tools and workflows with minimal supervision. WHAT YOU CAN EXPECT WHEN WORKING WITH ME: I understand that successful sales development requires more than making calls. It takes preparation, persistence, active listening, sound judgment, and the ability to recognize genuine opportunities. I bring: - Hands-on sales experience and the confidence to engage prospects professionally. - Clear, comfortable, and effective communication. - A consultative, relationship-focused approach that builds trust and encourages meaningful conversations. - Strong objection-handling and follow-up skills to keep opportunities from falling through the cracks. - Accountability, reliability, and attention to detail in every aspect of my work. - Adaptability and independence to integrate into different teams, industries, and sales environments. - I take ownership of my responsibilities, respect your brand's reputation, and understand that every prospect interaction is an opportunity to make a positive impression. LET'S BUILD YOUR SALES PIPELINE: I welcome long-term collaborations and offer flexibility across different international time zones and business schedules. Ready to strengthen your outreach and turn more prospect conversations into sales opportunities? I would love to discuss how I can help to support your business.

🇯🇲Ocho Rios, Jamaica$25/hr100% JSS4.91 (26)Since Jan 2014

Earnings and projects

MRR
$3.9k

Last 6 months ÷ 6

World#8,293 / 412k
🇯🇲Country#11 / 1,010
Revenue, last 30 days
$1.9k

Last 6 months: $24k

World#22,264 / 412k
🇯🇲Country#69 / 1,010
Total earnings
$440k

Billed in all: $448k

World#3,657 / 412k
🇯🇲Country#3 / 1,010
Per project
$12k

$3.9k in the last 6 months

World#13,238 / 412k
🇯🇲Country#77 / 1,010
Projects, last 6 months
6
0% fixed100% hourly
World#34,405 / 412k
🇯🇲Country#18 / 1,010
Projects in all
38

Across 46 contracts

2% fixed98% hourly
World#79,289 / 412k
🇯🇲Country#99 / 1,010

Earnings, last 30 days

$448k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$446k$447k$448k$449kOct 8Oct 23Nov 7

Skill rankings: Top 0.75% in Lead Qualification

Top 1% in 2 of 17 skills, ranked by MRR among everyone on Upwork with the skill.

  1. #5Lead Qualification671 freelancers · 🇯🇲 #1Top 0.75%
  2. #7Inside Sales328 freelancers · 🇯🇲 #1Top 2%
  3. #28B2C Marketing1,239 freelancers · 🇯🇲 #2Top 2%
  4. #43Sales Development1,688 freelancers · 🇯🇲 #1Top 3%
  5. #44Appointment Setting5,158 freelancers · 🇯🇲 #2Top 0.85%
  6. #50Telemarketing4,857 freelancers · 🇯🇲 #2Top 1%
  7. #50Sales Operations1,136 freelancers · 🇯🇲 #2Top 4%
  8. #69Outbound Sales4,644 freelancers · 🇯🇲 #2Top 1%