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Joewinder P.
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Joewinder P.

Customer Service | Email and Chat Support | Admin | Virtual Assistant

Hi there! 👋 Looking for a dependable, tech-savvy, and highly organized professional to streamline your customer service and administrative tasks? You’ve found the right person! With over a decade of experience in customer support and virtual assistance, I help businesses operate smoothly while delivering exceptional service to clients. Experience: 10+ years in marketing and administrative roles with a broad skill set and Customer Service. 🔥 Here’s What I Bring to the Table: ✅ Customer Support Pro – Experienced in managing customer inquiries, resolving issues, and ensuring top-tier satisfaction via chat and Email. ✅ Efficient Virtual Assistant – Skilled in inbox management, scheduling, data entry, CRM upkeep, and more to keep things running without a hitch. ✅ Tech-Savvy & Quick to Adapt – Fast learner of new platforms, tools, and systems to meet your unique business needs. ✅ Reliable Communicator – Clear, consistent updates with professional, timely support every step of the way. 🛠️ Tools I Use: Customer Support: Zendesk | Freshdesk | Freshworks | eDesk CRM & Productivity: Checkout Champ | Konnektive | Sticky Io | CartonCloud | Lecangs | Couriers and Freigh | Seqos eCommerce: Shopify | Amazon Marketing & Social: Meta Business Suite | Facebook Ads | Instagram | Canva | Later | Mailchimp | Brevo, Google Ads Communication: Slack | WeChat |MS Teams Order Management Systems AI Tools: ChatGPT | Sider Translation: Sider | Google Translate Why me: fast learner, highly adaptable, open to training and feedback, and stays innovative. As a flexible freelancer, I’m ready to apply my diverse skills to meet your needs with dedication and professionalism. Thank you for your consideration—I look forward to contributing to your organization.

🇵🇭Talisay City, Philippines$9/hr100% JSS4.96 (7)Since Feb 2014

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#21,462 / 412k
🇵🇭Country#2,321 / 56.3k
Revenue, last 30 days
$2.3k

Last 6 months: $12k

World#18,369 / 412k
🇵🇭Country#1,966 / 56.3k
Total earnings
$22k

Billed in all: $23k

World#133,672 / 412k
🇵🇭Country#22,141 / 56.3k
Per project
$1.5k

$12k in the last 6 months

World#96,942 / 412k
🇵🇭Country#19,048 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
15

Across 19 contracts

26% fixed74% hourly
World#161,379 / 412k
🇵🇭Country#12,950 / 56.3k

Earnings, last 30 days

$22.6k+$2.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$20k$22k$24kOct 9Oct 24Nov 8

Skill rankings: Top 3% in Video Editing

Ranked by MRR among everyone on Upwork with the skill.

  1. #11Forum Moderation162 freelancers · 🇵🇭 #7Top 7%
  2. #42Game Testing852 freelancers · 🇵🇭 #10Top 5%
  3. #187Computer Vision2,498 freelancers · 🇵🇭 #6Top 7%
  4. #761Social Media Management20,041 freelancers · 🇵🇭 #262Top 4%
  5. #845Social Media Marketing17,757 freelancers · 🇵🇭 #137Top 5%
  6. #865Video Editing26,600 freelancers · 🇵🇭 #129Top 3%
  7. #1,122Customer Support20,102 freelancers · 🇵🇭 #481Top 6%
  8. #1,278Administrative Support27,852 freelancers · 🇵🇭 #578Top 5%