Jason A.

Customer Service and Data Entry Specialist

My name is Jason Abuan. I’m a skillful freelancer that expertise in Customer Service and Data Entry. I can handle chat support, emails, and data entry for your Business. My Responsibilities: • Provide brilliant customer service in response to a wide range of inbound/ outbound customer queries and achieve the first-time resolution wherever possible for the customer. • Resolve problems and issues in a professional manner and engage with customers to identify additional needs. • Ensure that customers are fully satisfied with the service provided. • Understand the client’s business and industry and where they place value. • Understand the client’s plans and operations. • Monitor and Manage the completion of Requirements. • Responsible for creating a write-up on client references and wins and providing this information to the team. • Email and Chat Management Customer Service Tools: •Intercom •SmarterTrack •Chatra •Crisp •Freshdesk •Facebook Business suite To get all tasks done and ensure all accomplished works are correct with high quality and a goal of zero errors. Providing exceptional and high-quality results has been always part of my goal. Let's start and discuss further and help you grow your Company/ Business