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Jason A.
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Jason A.

Customer Service and Data Entry Specialist

My name is Jason Abuan. I’m a skillful freelancer that expertise in Customer Service and Data Entry. I can handle chat support, emails, and data entry for your Business. My Responsibilities: • Provide brilliant customer service in response to a wide range of inbound/ outbound customer queries and achieve the first-time resolution wherever possible for the customer. • Resolve problems and issues in a professional manner and engage with customers to identify additional needs. • Ensure that customers are fully satisfied with the service provided. • Understand the client’s business and industry and where they place value. • Understand the client’s plans and operations. • Monitor and Manage the completion of Requirements. • Responsible for creating a write-up on client references and wins and providing this information to the team. • Email and Chat Management Customer Service Tools: •Intercom •SmarterTrack •Chatra •Crisp •Freshdesk •Facebook Business suite To get all tasks done and ensure all accomplished works are correct with high quality and a goal of zero errors. Providing exceptional and high-quality results has been always part of my goal. Let's start and discuss further and help you grow your Company/ Business

🇵🇭Angeles City, Philippines$7/hr100% JSS5.00 (15)Since Feb 2014

Earnings and projects

MRR (estimate)
≈$1.2k

An estimate from an earlier read

World#39,894 / 412k
🇵🇭Country#6,766 / 56.3k
Revenue, last 30 days
$882

Last 6 months: $7.3k

World#46,688 / 412k
🇵🇭Country#9,762 / 56.3k
Total earnings
$83k

Billed in all: $87k

World#47,915 / 412k
🇵🇭Country#6,707 / 56.3k
Per project
$5.2k

$3.7k in the last 6 months

World#33,575 / 412k
🇵🇭Country#7,953 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
16

Across 21 contracts

48% fixed52% hourly
World#155,087 / 412k
🇵🇭Country#12,320 / 56.3k

Earnings, last 30 days

$87.5k+$823 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$86.5k$87.0k$87.5kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 7% in Social Media Account Setup

Ranked by MRR among everyone on Upwork with the skill.

  1. #90Customer Acquisition639 freelancers · 🇵🇭 #22Top 14%
  2. #149Social Media Account Setup1,987 freelancers · 🇵🇭 #30Top 7%
  3. #680Customer Satisfaction3,986 freelancers · 🇵🇭 #329Top 17%
  4. #706Google Docs8,007 freelancers · 🇵🇭 #346Top 9%
  5. #900Google Sheets9,300 freelancers · 🇵🇭 #356Top 10%
  6. #1,768Online Chat Support11,527 freelancers · 🇵🇭 #1,077Top 15%
  7. #1,799Social Media Management20,041 freelancers · 🇵🇭 #758Top 9%
  8. #2,958Virtual Assistance29,113 freelancers · 🇵🇭 #1,167Top 10%