Jenny Rose C.
TOP RATED SaaS Customer Service Representative/Virtual Assistant
I have been a customer service and technical support representative for eight years. I am a very flexible person. I can do any task as long as I am provided with instructions. I always do research if I am given a new task, so I may follow through easily. I also have more than 5 years of experience as a technical/customer support for SAAS companies. In my 7+ years of freelancing, I have worked with companies based in the U.S. and Australia to assist customers via email and LiveChat, which has developed my knowledge with different customer service tools (e.g. Zendesk, Talkdesk, Intercom, Zoho, Salesforce, Zopim, etc.). I am also a virtual assistant that you can count on to do a great job at any task.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $21k
Billed in all: $356,662$357k
$10k in the last 6 months
Across 32 contracts
Earnings, last 30 days
Dotted: longer than usual between two readings.
Skill rankings: Top 0.89% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #8Editorial Writing794 freelancers · 🇵🇭 #1Top 1%🇵🇭#1 of 63
- #183Technical Support11,267 freelancers · 🇵🇭 #59Top 2%🇵🇭#59 of 6,366
- #187Email Communication14,123 freelancers · 🇵🇭 #71Top 1%🇵🇭#71 of 6,862
- #298Customer Support20,101 freelancers · 🇵🇭 #103Top 1%🇵🇭#103 of 9,123
- #359Administrative Support27,851 freelancers · 🇵🇭 #132Top 1%🇵🇭#132 of 12,707
- #479Data Entry53,630 freelancers · 🇵🇭 #134Top 0.89%🇵🇭#134 of 21,670
- #496Customer Service37,167 freelancers · 🇵🇭 #169Top 1%🇵🇭#169 of 18,590