Jenny Rose C.

TOP RATED SaaS Customer Service Representative/Virtual Assistant

I have been a customer service and technical support representative for eight years. I am a very flexible person. I can do any task as long as I am provided with instructions. I always do research if I am given a new task, so I may follow through easily. I also have more than 5 years of experience as a technical/customer support for SAAS companies. In my 7+ years of freelancing, I have worked with companies based in the U.S. and Australia to assist customers via email and LiveChat, which has developed my knowledge with different customer service tools (e.g. Zendesk, Talkdesk, Intercom, Zoho, Salesforce, Zopim, etc.). I am also a virtual assistant that you can count on to do a great job at any task.