Rusty G.
Experienced Customer Representative and E-commerce Support
I’m Rusty Golina, an experienced customer support and production specialist with 10+ years of experience helping businesses delight customers, back-end management, and order processing. What I bring to your business: 💬 Email & Chat Support — Fast, accurate, and customer-focused. 📱 Social Media Care — Managing and responding to customer comments and messages on Facebook, Instagram, and other social media platforms. 🌐 Community Management — Building loyalty & active online communities. 🛡Order Processing — Experienced in handling orders and production processes with Isuites/Ipromoteu and Shopify. 👥 Team Leadership — Motivating teams to deliver top-tier service. Available full-time in EST, PST, and CET time zones. Let’s work hand in hand in building exceptional service — and keep the business going.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.7k
Billed in all: $57,791$58k
$5.7k in the last 6 months
Across 9 contracts
Earnings, last 30 days
Skill rankings: Top 13% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #24Social Media Replies154 freelancers · 🇵🇭 #13Top 16%🇵🇭#13 of 77
- #238Outbound Call1,218 freelancers · 🇵🇭 #136Top 20%🇵🇭#136 of 657
- #564Account Management3,086 freelancers · 🇵🇭 #173Top 18%🇵🇭#173 of 812
- #1,157Phone Support5,089 freelancers · 🇵🇭 #637Top 23%🇵🇭#637 of 2,568
- #2,379Online Chat Support11,527 freelancers · 🇵🇭 #1,498Top 21%🇵🇭#1,498 of 6,896
- #3,006Email Support14,954 freelancers · 🇵🇭 #1,899Top 20%🇵🇭#1,899 of 8,734
- #3,792Customer Support20,101 freelancers · 🇵🇭 #1,957Top 19%🇵🇭#1,957 of 9,123
- #4,433Administrative Support27,851 freelancers · 🇵🇭 #2,348Top 16%🇵🇭#2,348 of 12,707