Tom K.

When a server, website, domain, or email system stops working, you need an experienced problem solver who can identify the real cause, explain the options clearly, and restore service without creating additional risk. I have more than 20 years of hands-on experience in server administration, hosting infrastructure, software development, and technical business operations. I founded and operated a web hosting company supporting approximately 50,000 websites and generating more than $1 million in annual revenue. On Upwork, I have maintained a 100% Job Success Score across 178 projects, with more than $80,000 earned. I can help with: - Urgent Linux and FreeBSD server diagnosis and recovery - DNS, Cloudflare, SSL/TLS, routing, and domain problems - Email delivery, SPF, DKIM, DMARC, SMTP, and reputation issues - Hosting and server migrations with backup and rollback planning - WordPress recovery, security, performance, and scaling - cPanel, WHM, Plesk, Nginx, Apache, HAProxy, and load balancing - MySQL, MariaDB, PostgreSQL, Redis, Python, and Django systems - Infrastructure audits, performance tuning, and business-continuity planning My typical process: 1. Understand the immediate problem and desired outcome. 2. Review the available configuration, logs, access, backups, and risks. 3. Provide a concise recommendation, scope, and time or fixed-price estimate. 4. Complete the approved work and document important changes. I am highly available for urgent and last-minute incidents, including selected evening and weekend work. I communicate clearly with both technical and non-technical stakeholders and can move quickly when downtime or business operations are at risk. Send me an invitation or message through Upwork, and we can arrange a brief call to determine the safest and fastest path forward.