Maria Riza M.
Virtual Executive Assistant | Bookkeeping (Xero) |Customer Support Pro
I’m an experienced Executive Assistant and Business Support Specialist with over 13 years of experience helping businesses streamline their operations, improve customer experiences, and stay financially organized. My skill set spans three main areas: ✅ Virtual Executive & Admin Support – Inbox management, calendar coordination, social media scheduling, podcast production, event planning, and general admin. I help you stay focused on your priorities by taking care of the behind-the-scenes work. ✅ Bookkeeping & Financial Admin (Xero Expert) – From invoicing and bank reconciliations to financial records and payment systems, I help ensure your numbers are always accurate and up-to-date. ✅ Customer Service & Sales Enablement – I bring years of frontline customer support, sales, and fraud resolution experience. I handle customer inquiries, lead generation, and account management with empathy and professionalism. I’m highly organized, detail-oriented, and committed to helping businesses grow through reliable support. Let’s talk about how I can make your workday lighter and your operations smoother.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.7k
Billed in all: $12,745$13k
$5.7k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 14% in Sales & Marketing
Ranked by MRR among everyone on Upwork with the skill.
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- #493Sales & Marketing3,430 freelancers · 🇵🇭 #152Top 14%🇵🇭#152 of 852
- #555Customer Retention2,511 freelancers · 🇵🇭 #232Top 22%🇵🇭#232 of 941
- #874Customer Satisfaction3,986 freelancers · 🇵🇭 #441Top 22%🇵🇭#441 of 1,816
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- #3,779Customer Support20,101 freelancers · 🇵🇭 #1,948Top 19%🇵🇭#1,948 of 9,123
- #6,878Customer Service37,167 freelancers · 🇵🇭 #3,754Top 19%🇵🇭#3,754 of 18,590