Jireh joy N.
Email Customer Support Specialist | Zendesk & Salesforce | Helping AU
Managing customer emails while running your business can become overwhelming. I help companies provide fast, professional email support that keeps customers satisfied. Are customer emails piling up? Are slow response times or inconsistent support affecting your customers' experience? I help businesses provide fast, professional, and friendly email customer support so they can keep customers happy and focus on growing their business. I have experience working in high-volume customer support, handling customer inquiries through email and other communication channels while maintaining a 95% quality assurance (QA) score. I take pride in clear communication, staying organized, and resolving issues with empathy and accuracy. Here's what I can help with: Responding to customer emails promptly and professionally Resolving customer questions and concerns with care Managing support inboxes and ticket queues Following company policies and maintaining quality standards Creating positive customer experiences that build trust and loyalty If you're looking for a dependable email customer support specialist who values excellent service and wants to become a long-term member of your team, I'd love to connect. Send me a message to discuss how I can support your customers and your business. I’m open to long-term remote customer support opportunities. Feel free to message me if your team needs reliable email support.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $900
Billed in all: $3,497$3.5k
Earnings, last 30 days
Skill rankings: Top 20% in Blog Writing
Ranked by MRR among everyone on Upwork with the skill.
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