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Jireh joy N.

Jireh joy N.

Email Customer Support Specialist | Zendesk & Salesforce | Helping AU

Managing customer emails while running your business can become overwhelming. I help companies provide fast, professional email support that keeps customers satisfied. Are customer emails piling up? Are slow response times or inconsistent support affecting your customers' experience? I help businesses provide fast, professional, and friendly email customer support so they can keep customers happy and focus on growing their business. I have experience working in high-volume customer support, handling customer inquiries through email and other communication channels while maintaining a 95% quality assurance (QA) score. I take pride in clear communication, staying organized, and resolving issues with empathy and accuracy. Here's what I can help with: Responding to customer emails promptly and professionally Resolving customer questions and concerns with care Managing support inboxes and ticket queues Following company policies and maintaining quality standards Creating positive customer experiences that build trust and loyalty If you're looking for a dependable email customer support specialist who values excellent service and wants to become a long-term member of your team, I'd love to connect. Send me a message to discuss how I can support your customers and your business. I’m open to long-term remote customer support opportunities. Feel free to message me if your team needs reliable email support.

🇵🇭Antipolo City, Philippines$8/hr100% JSSSince Mar 2014

Earnings and projects

MRR
$150

Last 6 months ÷ 6

World#123,324 / 412k
🇵🇭Country#20,919 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $900

Total earnings
$3.4k

Billed in all: $3.5k

World#288,367 / 412k
🇵🇭Country#43,850 / 56.3k
Per project
$3.4k
World#50,240 / 412k
🇵🇭Country#11,335 / 56.3k
Projects, last 6 months
0
World#209,850 / 412k
🇵🇭Country#28,963 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$3.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3,400$3,450$3,500$3,550Oct 8Oct 23Nov 7

Skill rankings: Top 20% in Blog Writing

Ranked by MRR among everyone on Upwork with the skill.

  1. #446Quality Control1,307 freelancers · 🇵🇭 #113Top 34%
  2. #498Content Moderation1,144 freelancers · 🇵🇭 #245Top 44%
  3. #768Ecommerce Support1,624 freelancers · 🇵🇭 #371Top 47%
  4. #1,082Customer Retention2,511 freelancers · 🇵🇭 #409Top 43%
  5. #1,101Team Management3,136 freelancers · 🇵🇭 #331Top 35%
  6. #2,636Blog Writing13,251 freelancers · 🇵🇭 #247Top 20%
  7. #3,282Sales9,827 freelancers · 🇵🇭 #1,333Top 33%
  8. #4,442Technical Support11,267 freelancers · 🇵🇭 #2,555Top 39%