Phu V.

MSP Consultant - ConnectWise/RMM/ IT Glue Products/ HaloPSA/ Cove

I have been worked with Manage Service Providers over 6 years and familiar with MSPs process and products for MSP 1. ConnetWise Products - Quosal (CW Sell): + Design template + Setup for startup MSPs, workflow + Integration with CW Manage - ConnectWise Automate (Labtech) + Setup from scratch + Optimize monitoring, deploy software, integration with other AV and utility product (Warranty Master, IT Glue, etc.) + Setup integration with CW Manage + Setup Patch Management for windows workstation and servers - ConnectWise Manage + Setup for startup MSPs + Design workflow, setup best practice + Design invoice template + Design report use report writer HaloPSA - Best practice setup for MSP - Develop integration - Deploy REWST integration 2. Implement backup software for MSPs: Veeam Cloud connect, Datto, Solarwind MSP backup, Shadow Protects 3. Office 365 - Migrate from on premise exchange, google or imap system to O365 - Implement MFA, manage O365 admin for MSPs, Powershell for report and update mailbox 4. RMM and other software: Ninja RMM, Nable Solarwind, Webroot AV, Trend Micro AV 5. Azure: Setup and Manage Azure VMs, Virtual Desktop 5. Integration: - Setup integration betweem ConnectWise to other - Email notification to MS Team, Azure function use Python via API to update CW - Email to SMS, and SMS to Email, integration with Microsoft Team