EDGARDO V.

Hello, my name is Jhune Veloria, and I am an experienced IT Support Specialist and Systems Administrator with over 13 years of hands-on experience. My expertise spans IT infrastructure, website management, web hosting, domain administration, and call center solutions, making me a versatile partner for businesses seeking reliable, end-to-end technical support. My background includes managing cPanel hosting environments, configuring domains and DNS for hundreds of websites, and troubleshooting critical server issues to minimize downtime. I have supported teams of web developers, customer success managers, and marketing professionals, ensuring that technology runs smoothly behind the scenes. Key Skills and Achievements: Website & Hosting Management: Skilled in cPanel administration, domain transfers, web hosting setup, and troubleshooting to keep websites online and secure. WordPress Development & Maintenance: Experienced in building, maintaining, and updating WordPress sites, handling urgent client requests, and implementing security patches. Domain & DNS Administration: Successfully managed 600+ domains via Cloudflare, ensuring proper configurations for email, security, and uptime. IT Support & Helpdesk: Provided internal IT support, user account management (Google Workspace, Zoom Workplace), and end-user training to improve productivity. Call Center & Telephony Expertise: Installed and maintained Vicidial systems, configured campaigns, and optimized dialer performance for small and medium call centers. Server Management: Skilled in Linux server administration, patching, risk mitigation, and staging/production environment setup for developers. Automation & Workflow Optimization: Implemented cost-saving IT tools, task automation, and lead management systems using MongoDB, Pabbly, and other SaaS platforms. What Sets Me Apart: I am not just a support engineer — I’m a problem solver. My ability to bridge web hosting, IT infrastructure, and call center systems means I can keep your business running smoothly from every angle. Whether you need a reliable website, a properly configured domain, or a stable telephony setup, I deliver solutions that save time, reduce costs, and improve efficiency. Let’s Collaborate! Whether you’re a business owner looking for an IT partner, a marketing team in need of a dependable website administrator, or a call center needing dialer support, I’m here to help. Let’s work together to build a secure, efficient, and scalable IT environment for your business.