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Emmanuel C.
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Emmanuel C.

Customer Service / Tech Support

I earned my Bachelor's degree in IT in 2014 and have worked as a freelancer and customer service agent since 2015, assisting customers through phone, chat, and email. This extensive experience has allowed me to consistently exceed customer expectations and deliver impactful service. My diverse background across various industries and roles makes me a well-rounded asset to any team or project.

🇵🇭Leyte, Philippines$15/hr100% JSS5.00 (6)Since Apr 2014
GlobeUpwork

Earnings and projects

MRR
$2.8k

Last 6 months ÷ 6

World#14,317 / 412k
🇵🇭Country#1,064 / 56.3k
Revenue, last 30 days
$3k

Last 6 months: $17k

World#12,814 / 412k
🇵🇭Country#957 / 56.3k
Total earnings
$180k

Billed in all: $186k

World#17,970 / 412k
🇵🇭Country#1,596 / 56.3k
Per project
$16k

$8.3k in the last 6 months

World#8,129 / 412k
🇵🇭Country#1,715 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,921 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
11

Across 18 contracts

11% fixed89% hourly
World#192,419 / 412k
🇵🇭Country#16,201 / 56.3k

Earnings, last 30 days

$186k+$3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$182k$184k$186k$188kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Receptionist Skills

Ranked by MRR among everyone on Upwork with the skill.

  1. #25Receptionist Skills1,446 freelancers · 🇵🇭 #7Top 2%
  2. #48Helpdesk1,033 freelancers · 🇵🇭 #25Top 5%
  3. #60Product Knowledge2,128 freelancers · 🇵🇭 #28Top 3%
  4. #63Order Tracking2,668 freelancers · 🇵🇭 #39Top 2%
  5. #170Shopify Apps3,368 freelancers · 🇵🇭 #5Top 5%
  6. #224Zendesk5,908 freelancers · 🇵🇭 #90Top 4%
  7. #300Online Chat Support11,527 freelancers · 🇵🇭 #144Top 3%
  8. #344Technical Support11,267 freelancers · 🇵🇭 #129Top 3%