Pauline R.

Property Management | Leasing Manager | Team Lead | Virtual Assistance

I am a seasoned General Virtual Assistant based in Manila, with a track record spanning from 2017. My role revolves around empowering my clients by delivering impeccable support for their diverse business needs. My professional mantra prioritizes QUALITY over QUANTITY, a philosophy that elevates every aspect of my work. I have cultivated expertise across various domains: • Property Management: Proficient in AppFolio, Accounting, Maintenance, Communications, Disputes, and more. • Customer Service: Skillful in Vendor Management, Email Support, and Client Engagement. • Lead Generation: Adept at techniques like LinkedIn Search. • Real Estate: Experienced in Property Search using County Websites. • E-Commerce: Well-versed in Order Processing, Product Search, and Photo Editing. • Data Entry: Detail-oriented and efficient. • Team Leadership: Managed Virtual Assistant teams in the Philippines. My journey began as a Food Quality Assurance Officer, equipped with a degree in Food Technology. Seeking growth, I transitioned to the dynamic realm of Customer Service. I've served as a Customer Service Agent for a globally recognized shipping company and contributed to an international bank as Branch Operations Support. These roles honed my ability to navigate time, language nuances, and cultural diversity – essential skills in today's interconnected world. Furthermore, I've managed teams, overseeing operations in a Manpower Agency. From applicant interviews to payroll, my experiences underscore the values of Leadership and Integrity. For more than 6 years, I've thrived in a home-based environment, serving a diverse clientele with a focus on establishing long-term partnerships.