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Sheena Q.

Sheena Q.

Customer Support Rockstar | A+ Virtual Assistant | Go-getter SMM

Need help with virtual assistance specializing in customer satisfaction? I got you! *wink* 😎 Years of top-notch customer service 🤩 Fast learner and strong multi-tasking skills 😘 Capable of working collaboratively with cross-functional teams 💻 Customer Support Pro A+ customer support with a strong foundation in addressing customer inquiries, resolving issues, and providing top-notch assistance. Focusing on assertively fostering positive company-customer relationships through my effective communication and problem-solving skills. Proficient in: ✅Gorgias ✅Hubspot ✅Freshdesk ✅Zendesk ✅Shopify ✅Postscript ✅Shipstation ✅ E-commerce order processing ✅Printify ✅Slack 🖥Social Media Moderation/Management 🤩Experienced Social Media moderator with a passion for fostering positive online communities, ensuring the platform/s remains a safe and engaging space for all users. 😍Effectively enhances a company’s online presence, fosters community engagement, and supports overall marketing and business goals. 🏢Virtual Assistance Efficient in managing administrative, technical, and creative support to your business. 🤳🏼Platforms I manage: 📱Facebook 📱Instagram 📱Tiktok 📱Meta Business Suite 📱LinkedIn ✨ Additional skills✨ 🌟Approaches learning with eagerness, passion, and a positive attitude. 🌟Embraces situations that present new difficulties, experiences, or chances for personal and professional growth. 🌟Constantly explores innovative methods and processes to enhance productivity. 🌟Can efficiently navigate shifts in timelines, tasks, or project demands. 🌟Approaches tasks with a strong sense of commitment and unwavering dedication. 🌟Establishes clear and achievable objectives, identifies specific targets, and creates plans to attain them, providing direction and purpose. 🌟Exceptional problem-solving and decision-making abilities 🌟 Views constructive feedback positively, recognizing it as a valuable tool for personal and professional development 🌟Proactive and sincere commitment to continuous learning and development. Seem like a good fit? Hire me! Send me a message and let's start a successful collaboration for your business! -Sheena 😘

🇵🇭Las Pinas City, Philippines$10/hr100% JSS5.00 (6)Since Apr 2014

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#93,370 / 412k
🇵🇭Country#15,115 / 56.3k
Revenue, last 30 days
$0
Total earnings
$38k

Billed in all: $39k

World#93,370 / 412k
🇵🇭Country#15,115 / 56.3k
Per project
$13k
Projects, last 6 months
0
World#209,850 / 412k
🇵🇭Country#28,963 / 56.3k
Projects in all
3

Across 7 contracts

0% fixed100% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$39.2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$38.5k$39.0k$39.5k$40.0kOct 8Oct 23Nov 7

Skills