Sheena Q.
Customer Support Rockstar | A+ Virtual Assistant | Go-getter SMM
Need help with virtual assistance specializing in customer satisfaction? I got you! *wink* 😎 Years of top-notch customer service 🤩 Fast learner and strong multi-tasking skills 😘 Capable of working collaboratively with cross-functional teams 💻 Customer Support Pro A+ customer support with a strong foundation in addressing customer inquiries, resolving issues, and providing top-notch assistance. Focusing on assertively fostering positive company-customer relationships through my effective communication and problem-solving skills. Proficient in: ✅Gorgias ✅Hubspot ✅Freshdesk ✅Zendesk ✅Shopify ✅Postscript ✅Shipstation ✅ E-commerce order processing ✅Printify ✅Slack 🖥Social Media Moderation/Management 🤩Experienced Social Media moderator with a passion for fostering positive online communities, ensuring the platform/s remains a safe and engaging space for all users. 😍Effectively enhances a company’s online presence, fosters community engagement, and supports overall marketing and business goals. 🏢Virtual Assistance Efficient in managing administrative, technical, and creative support to your business. 🤳🏼Platforms I manage: 📱Facebook 📱Instagram 📱Tiktok 📱Meta Business Suite 📱LinkedIn ✨ Additional skills✨ 🌟Approaches learning with eagerness, passion, and a positive attitude. 🌟Embraces situations that present new difficulties, experiences, or chances for personal and professional growth. 🌟Constantly explores innovative methods and processes to enhance productivity. 🌟Can efficiently navigate shifts in timelines, tasks, or project demands. 🌟Approaches tasks with a strong sense of commitment and unwavering dedication. 🌟Establishes clear and achievable objectives, identifies specific targets, and creates plans to attain them, providing direction and purpose. 🌟Exceptional problem-solving and decision-making abilities 🌟 Views constructive feedback positively, recognizing it as a valuable tool for personal and professional development 🌟Proactive and sincere commitment to continuous learning and development. Seem like a good fit? Hire me! Send me a message and let's start a successful collaboration for your business! -Sheena 😘
Earnings and projects
Last 6 months ÷ 6
Billed in all: $39,154$39k
Across 7 contracts