Elque Faith A.

10 years Virtual Assistant | DM Setter | Ecommerce Shopify | Product Lister | Customer Service Specialist | Appointment Setter | Social Media Handling | Lead Generation Specialist | Graphic Artist Welcome to my profile, UpWork Client! 👋 I’m a Virtual Assistant with over 10 years of hands-on experience helping e-commerce brands, real estate professionals, and online businesses with daily tasks that keep operations running smoothly. I specialize in DM outreach, customer support, Shopify product listing, lead generation, and content editing. I make sure everything is handled efficiently so you can focus on growing your business. 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚 & 𝙎𝙠𝙞𝙡𝙡𝙨 • 𝐒𝐞𝐧𝐢𝐨𝐫 𝐚𝐥𝐥-𝐚𝐫𝐨𝐮𝐧𝐝 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 (10+ 𝐲𝐞𝐚𝐫𝐬 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞) supporting startup CEOs, e-commerce brands, and real estate professionals • 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐃𝐌 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 for Instagram, Facebook, LinkedIn, and real estate leads • 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 & 𝐃𝐚𝐭𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 with strong attention to detail, spreadsheet organization, cleanup, and research • 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 support for Shopify, dropshipping, and brand stores (orders, refunds, returns, escalations) • 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 product listing & optimization (SEO-friendly titles, descriptions, images, variants, pricing) • 𝐑𝐞𝐚𝐥 𝐞𝐬𝐭𝐚𝐭𝐞 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 including lead management, follow-ups, inbox handling, and appointment coordination • 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 via email, live chat, tickets, and social media DMs • 𝐂𝐑𝐌 & 𝐡𝐞𝐥𝐩𝐝𝐞𝐬𝐤 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 using Gorgias, Zendesk, Freshdesk, and similar tools • 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 including product listings, catalog updates, and order tracking • 𝐀𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐬𝐞𝐭𝐭𝐢𝐧𝐠 with calendar management and timezone coordination • 𝐃𝐚𝐭𝐚 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 including data entry, cleanup, internet research, and spreadsheet management • 𝐒𝐨𝐜𝐢𝐚𝐥 𝐦𝐞𝐝𝐢𝐚 𝐢𝐧𝐛𝐨𝐱 & 𝐜𝐨𝐦𝐦𝐞𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 (Instagram, Facebook, TikTok) • 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐩𝐨𝐬𝐭𝐢𝐧𝐠 & 𝐥𝐢𝐠𝐡𝐭 𝐬𝐨𝐜𝐢𝐚𝐥 𝐦𝐞𝐝𝐢𝐚 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 • 𝐂𝐚𝐧𝐯𝐚 𝐏𝐫𝐨 𝐝𝐞𝐬𝐢𝐠𝐧 for clean graphics, social posts, and basic brand assets • 𝐏𝐡𝐨𝐭𝐨 𝐄𝐝𝐢𝐭𝐢𝐧𝐠 (𝐏𝐡𝐨𝐭𝐨𝐬𝐡𝐨𝐩) for image enhancement, retouching, and background editing • 𝐏𝐡𝐨𝐭𝐨 𝐑𝐞𝐬𝐭𝐨𝐫𝐚𝐭𝐢𝐨𝐧 for enhancing old or damaged photos and bringing them back to life • 𝐕𝐞𝐜𝐭𝐨𝐫 𝐠𝐫𝐚𝐩𝐡𝐢𝐜 𝐬𝐤𝐢𝐥𝐥𝐬 for clean, brand-ready illustrations and outlines Think we’re a good fit? Send me a message, book a quick 15-minute call, and I’ll take it from there 👍